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This rating includes all service center reviews, with more weight given to recent reviews.
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1,503 Reviews of Otto Cadillac - Service Center
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April 03, 2025
They have been nothing but great to deal with friendly and always making sure your pleased with their work and always making sure your pleased with their work More
by quintal
Verified CustomerEmployees Worked With
April 03, 2025
Fantastic support! Fast service! Awesome experience! Loved the updates text messages. And loved the waiting area. Fast service! Awesome experience! Loved the updates text messages. And loved the waiting area. More
by friends6478
Employees Worked With
April 03, 2025
I wish it hadn’t taken me so long to find Otto Cadillac! ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay w ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay with this dealer and service center as long as I can!!! More
by samgazzillo
April 01, 2025
I usually deal with Bill in Service and he is always professional, courteous and friendly. I was also greeted by my salesman Dan Z. when I arrived. professional, courteous and friendly. I was also greeted by my salesman Dan Z. when I arrived. More
by kenb2
April 01, 2025
The service department was very thorough and Amber was very helpful and knowledgeable Thank you very helpful and knowledgeable Thank you More
by zurke
Employees Worked With
April 01, 2025
Nice, clean waiting area. Wi-fi worked well. Did not try to sell me anything I didn’t need. Wi-fi worked well. Did not try to sell me anything I didn’t need. More
by llmjink
Employees Worked With
March 28, 2025
Great service, easy to deal with. So far we are very happy. The car is absolutely perfect!! So far we are very happy. The car is absolutely perfect!! More
by chandley977
March 28, 2025
Billy exceeded his white glove service (as usual ) as he has for the last 12 years. Can’t say enough about him and Rodger and the whole service team has for the last 12 years. Can’t say enough about him and Rodger and the whole service team More
by jeff@thefrasercompanies.com
March 27, 2025
Dependable , friendly ,timely and reasonably priced. Also appreciate the courtesy of pick up and return of serviced vehicle and rides when necessary. when necessary.. Also appreciate the courtesy of pick up and return of serviced vehicle and rides when necessary. when necessary.. More
by jastria1
Employees Worked With
March 26, 2025
Excellent service from Amber Young! Kept me informed all during the service. Quick and accurate service. Kept me informed all during the service. Quick and accurate service. More
by Mark
