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This rating includes all service center reviews, with more weight given to recent reviews.
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1,383 Reviews of Otto Cadillac - Service Center
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May 24, 2024
The detail shop does excellent work. They are professional and get the job done in a timely manner. They are professional and get the job done in a timely manner. More
by Jerry
Verified Customer
May 24, 2024
Great customer service and communication. Love the texts and status updates. Amber is wonderful to work with from Otto Love the texts and status updates. Amber is wonderful to work with from Otto More
by TOBY.RABENBURG
May 23, 2024
Only two Caddy dealerships in the area. One can’t be too choosy. Maybe next time I’ll give the other one a try. One can’t be too choosy. Maybe next time I’ll give the other one a try. More
by dogfather25
May 20, 2024
Bill and Amber were great. Got me in and out in time. Got everything done that I wanted, and nothing I didn't. Got me in and out in time. Got everything done that I wanted, and nothing I didn't. More
by Butterbean
May 19, 2024
I historically work with Bill in service and he is one of the reasons I remain an OTTO customer, he goes the extra mile to help and he is always there when you need help the most. the reasons I remain an OTTO customer, he goes the extra mile to help and he is always there when you need help the most. More
by frankoliv234
May 17, 2024
Great experience with Steve the salesman and a great experience with the service department getting a couple things fixed on my car very pleased thank you experience with the service department getting a couple things fixed on my car very pleased thank you More
by billduell49
May 16, 2024
Fantastic service and customer support. We choose Otto for the way they treat us as customers and the quality of the vehicle. We choose Otto for the way they treat us as customers and the quality of the vehicle. More
by paulot.truchard
May 15, 2024
Sales good. Service manger (the male) arrogant know it all. I will not step foot in Otto again due to him Service manger (the male) arrogant know it all. I will not step foot in Otto again due to him More
by None
May 15, 2024
A very welcoming reception The waiting room is comfortable with reading material and television coffee was available as well The work performed on my car was completed by professionals in a thr comfortable with reading material and television coffee was available as well The work performed on my car was completed by professionals in a through and timely manner I appreciated the car wash Thank you for the excellent service! More
by Sulli
May 12, 2024
Great service, they were very communicative when my car had more issues, and were very upfront with the cost, which I liked. They also give military discounts, which was wonderful! had more issues, and were very upfront with the cost, which I liked. They also give military discounts, which was wonderful! More
by egano
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