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This rating includes all service center reviews, with more weight given to recent reviews.
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1,383 Reviews of Otto Cadillac - Service Center
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June 14, 2024
Awesome dealership. Been dealing with Otto Cadillac for over 40 years. Can’t imagine going to any other dealer. Been dealing with Otto Cadillac for over 40 years. Can’t imagine going to any other dealer. More
by gschiller1947
Verified Customer
June 13, 2024
Super easy to work with Bill service manager at Otto. He was a super responsive to everything,very helpful when I told him I had a meeting to go to after he found the issue with my vehicle and he gave m He was a super responsive to everything,very helpful when I told him I had a meeting to go to after he found the issue with my vehicle and he gave me a courtesy car. More
by liamfslattery
Employees Worked With
Other Employees :
I can't remember the girls name but she was super nice when she gave me a walk-through the courtesy vehicle which happened to be all electric
June 13, 2024
Repaired and made good on the repair of. My Cadillac and gave me a loaner as needed. My Cadillac and gave me a loaner as needed. More
by Hardlyusd47
Employees Worked With
June 13, 2024
Did as promised. No fluff or xx. Got the car fixed and kept me informed. No fluff or xx. Got the car fixed and kept me informed. More
by Just Bob
June 12, 2024
My experience I feel rush. I didn’t feel appreciate and welcome I had question about serve upcoming service to be done. I didn’t ask I didn’t feel appreciate and welcome I had question about serve upcoming service to be done. I didn’t ask More
by tirbhuwan12
Employees Worked With
June 12, 2024
Bill McLean is the best. He makes you feel like a friend. He is great with customers . He makes you feel like a friend. He is great with customers . More
by slpatrei
Employees Worked With
June 11, 2024
The people who work for this dealership, Amber, Declan, Ian, Bill, are, in my opinion, the best. Ian, Bill, are, in my opinion, the best. More
by vevan62
June 11, 2024
Great experience with your service department. Was greeted and explained everything that was going to be done to the car. Work was completed in a timely manner and I was on my way. Everything from Was greeted and explained everything that was going to be done to the car. Work was completed in a timely manner and I was on my way. Everything from Steve as my Salesperson to the complete service division has been an excellent experience. Thank you. More
by billduell49
Employees Worked With
Other Employees :
Steve in sales and I’m not sure of the guys that took me into the first area, but everyone made me feel good about getting the Cadillac fixed.
June 08, 2024
Great and reliable customer service. Easy to make service appointments. Super friendly employees and love the complimentary car wash. Easy to make service appointments. Super friendly employees and love the complimentary car wash. More
by Shawnalyn
June 07, 2024
She was very accommodating. She was very friendly and eager to help and very personable. She was very friendly and eager to help and very personable. More
by mobutler020
