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Otto Cadillac - Service Center

Albany, NY

4.7
1,383 Reviews

1,383 Reviews of Otto Cadillac - Service Center

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June 19, 2024

Great staff, honest, friendly get er done service. Mechanics are smart and Srvce manager Bill McClean pulls it all together More

by mbates0257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Brought car in without appointment experiencing a loud noise coming from my left front wheel. They identified the problem and corrected it without charge. More

by kenb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Satisfied with appointment availability and customer care. Service was quick and reasonably priced for the area More

by bjf354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Best car Service Dealer in NY and in My Live, I have never seen duch good Service More

by tomeks0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Although it was just a routine maintenance visit, l was taken at the scheduled time and all work was done completely. Amber was knowledgeable and professional, able to answer all questions. Car was retur More

by PHIL CARLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Great job great service very pleasant people to be around no complaints here. Would . Would recommend them to anybody Otto Cadilac to anybody More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Great attention to detail, great attitudes, great service, clean facility / restroom and updates and every step of the process. More

by houstonmike5945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Good service Reasonably priced very friendly kept me up to date the entire time would recommend to anyone looking to get there car fixed More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

These are very dedicated and appear to enjoy the work. They are readly available to answer any questions. More

by dkawola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

It was very pleasant to deal with this service department. They kept on the schedule. More

by jmc127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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