Otto Cadillac - Service Center

Great Service The service work was done on-time. Bill McLean was friendly and courteous, as always. Declan took the time to check with me to be sure things went s The service work was done on-time. Bill McLean was friendly and courteous, as always. Declan took the time to check with me to be sure things went smoothly. More

Very Happy with a the sevice Very satisfied with the job working fine for the moment very happy with the job no complaints. I’m a happy camper now I can lay my radio and control t Very satisfied with the job working fine for the moment very happy with the job no complaints. I’m a happy camper now I can lay my radio and control the temperature More

From sales to service always the best experience . Working with Steve Lemon was the single best car buying experience I have ever had. He gave me lots of options, made sure I was well informed and ne . Working with Steve Lemon was the single best car buying experience I have ever had. He gave me lots of options, made sure I was well informed and never is pushy. He is looking for relationships, long term, not just a one time sale. He was awesome. Bill in service is excellent as well. Always get you in a out, explains everything, always a positive experience. They take great care of customers at Otto. More

Excellant Service Service was prompt, courteous, pleasant, and professional. Car was worked on immediately and updates given while we waited in the comfortable customer Service was prompt, courteous, pleasant, and professional. Car was worked on immediately and updates given while we waited in the comfortable customer lounge area. Very pleasant experience. More

Quick response I found a nail in my rear passenger side tire. I called service and Allison said come right in.John meet me at the service area , took down the neces I found a nail in my rear passenger side tire. I called service and Allison said come right in.John meet me at the service area , took down the necessary information and directed me to the waiting room. In a short time Bill said tire had to be replaced. After a short time work was completed, car was cleaned and I was ready to go. More

customer service my last experience was below average I was kept longer than promised I was provided a loaner car but told it would only take 45 minutes and went 3 hrs my last experience was below average I was kept longer than promised I was provided a loaner car but told it would only take 45 minutes and went 3 hrs. More

Annual Inspection Called for an appointment on December 27th when I realized my inspection sticker was about to expire. Were able to set me up for the following week. S Called for an appointment on December 27th when I realized my inspection sticker was about to expire. Were able to set me up for the following week. Service was quick, report was throughout and car was washed. Who could ask for anything more! More

Good deal and good service I actually enjoyed buying my Cadillac from Otto. Steve was excellent to work with and the process was short and honest. Service has been very good.. I actually enjoyed buying my Cadillac from Otto. Steve was excellent to work with and the process was short and honest. Service has been very good...the staff gets to know the customer and work is done well and in a timely fashion. Vehicle is returned washed and work done properly More

Awesome! Awesome service ..... the Otto team is wonderful!.... I bought my suv from them in 2009. I always had good communication, service, Feed back and most Awesome service ..... the Otto team is wonderful!.... I bought my suv from them in 2009. I always had good communication, service, Feed back and most importantly my suv was always ready on time. More

Excellent as always The CD player would not eject our CD and a new one had to be ordered and installed. As usual, The job was done with great excellence and efficiency. The CD player would not eject our CD and a new one had to be ordered and installed. As usual, The job was done with great excellence and efficiency. More