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This rating includes all service center reviews, with more weight given to recent reviews.
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1,543 Reviews of Otto Cadillac - Service Center
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May 20, 2025
I find this dealership to be very friendly and professional. Solar I don't have a bad thing to say about them professional. Solar I don't have a bad thing to say about them More
by lewskijim
Verified CustomerEmployees Worked With
May 19, 2025
Very courteous and professionalism team. Always on time with appointments. Love the car wash at the end of each service Always on time with appointments. Love the car wash at the end of each service More
by RUMBAU5
May 19, 2025
Whenever I go to Otto Cadillac, I usually deal with the service advisor named “Bill”. Bill is very knowledgeable, he’s fair, he offers different alternatives to solve my problems.. And he’s trustworthy. service advisor named “Bill”. Bill is very knowledgeable, he’s fair, he offers different alternatives to solve my problems.. And he’s trustworthy. More
by volvoeddie
Employees Worked With
May 19, 2025
I NEVER pay an up charge for credit card use. If I knew I would have had sufficient cash. If I knew I would have had sufficient cash. More
by egroemer
May 19, 2025
It’s always a very personable and polite experience when you arrive at the service department. you arrive at the service department. More
by kaarnio
Employees Worked With
May 18, 2025
No issues, completed sooner than expected Was surprised that the crew vacuumed the car. Was happy with the new system upon entering for a overall check that the crew vacuumed the car. Was happy with the new system upon entering for a overall check More
by dlabunsk
May 18, 2025
My car has been in for service for 35 days. I'm still waiting on reimbursement from a tow, and damaged driveway (due to transmission fluid). I'm still waiting on reimbursement from a tow, and damaged driveway (due to transmission fluid). More
by dlabunsk
May 18, 2025
The Optiq rides great! Charging is a bit quirky. My charger craps out regularly. Touch controls are not intuitive in every case but manageable with research. Charging is a bit quirky. My charger craps out regularly. Touch controls are not intuitive in every case but manageable with research. More
by vincerua
May 18, 2025
Absolutely can't stand this dealership. I really wish I could have bought the car somewhere else I really wish I could have bought the car somewhere else More
by Calanne
Employees Worked With
May 18, 2025
No issues, completed sooner than expected Was surprised that the crew vacuumed the car. Was happy with the new system upon entering for a overall check that the crew vacuumed the car. Was happy with the new system upon entering for a overall check More
by dlabunsk
