Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,433 Reviews of Otto Cadillac - Service Center
Sort by
January 04, 2025
Outstanding service on my vehicle and service personnel (Amber) is fantastic. I was kept informed of what was happening with my car, and the cost of the service was explained. (Amber) is fantastic. I was kept informed of what was happening with my car, and the cost of the service was explained. More
by TOBY.RABENBURG
Verified Customer
January 01, 2025
Positive attitude from everyone. Enjoyable experience. Expert mechanics, time allotted sufficient. First time.with Otto. Enjoyable experience. Expert mechanics, time allotted sufficient. First time.with Otto. More
by CAPSTRAW1950
January 01, 2025
Top-notch customer service. service advisor Bill McLean kept us advised of progress of repair and estimated completion. service advisor Bill McLean kept us advised of progress of repair and estimated completion. More
by debmaloney28
December 31, 2024
Great friendly service. They went out of their way to take care of our problems. They made us feel they genuinely cared for our business. We will definitely return there for They went out of their way to take care of our problems. They made us feel they genuinely cared for our business. We will definitely return there for any future purchase and services. I would highly recommend Otto Cadillac. More
by XLR
December 31, 2024
Very timely when I got there very courteous. Very honest and very willing to accommodate with a card to use while mine to be worked on Very honest and very willing to accommodate with a card to use while mine to be worked on More
by Lynniebell
Employees Worked With
December 31, 2024
Very professional staff. Explained everything and the pricing. My first time getting my car serviced there Would recommend them. Explained everything and the pricing. My first time getting my car serviced there Would recommend them. More
by jajurusik92
Employees Worked With
December 28, 2024
The service was excellent I only needed a NYstate inspection but they completed the job in excellent time inspection but they completed the job in excellent time More
by FABR4377
December 26, 2024
Service Department personnel are professional, efficient and friendly. Personnel keeps you informed on the status of the car repair. and friendly. Personnel keeps you informed on the status of the car repair. More
by smwajm
Employees Worked With
December 26, 2024
Always a great experience. Appreciate the great customer service buying a new vehicle. 12 years with Otto and counting. Steve Lamon is the man. 5 vehicles to date. Appreciate the great customer service buying a new vehicle. 12 years with Otto and counting. Steve Lamon is the man. 5 vehicles to date. More
by Jeff Fraser
Employees Worked With
Other Employees :
Steve Lamon
December 26, 2024
Excellent and courteous service; everyone goes out of their way to make you feel comfortable and you’re confident your car is in good hands. We wouldn’t go anywhere else. their way to make you feel comfortable and you’re confident your car is in good hands. We wouldn’t go anywhere else. More
by CTHOMAS-ODELL
