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This rating includes all service center reviews, with more weight given to recent reviews.
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1,497 Reviews of Otto Cadillac - Service Center
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April 08, 2025
It has been a wonderful experience. Well organized and professional. I would highly recommend. Every step of the process has been pleasurable and positive. Well organized and professional. I would highly recommend. Every step of the process has been pleasurable and positive. More
by jeffreymatthews
Employees Worked With
Bill at service. It was a wonderful and professional experience.
April 07, 2025
The people were very pleasant, knowledgeable and helpful. My service work was completed in a very timely manner! My service work was completed in a very timely manner! More
by rthomp1
Verified CustomerEmployees Worked With
April 05, 2025
The dealership is a bit small which is not a problem but when busy can be quite overwhelming. The staff and mechanics overall are very nice, responsive and accessible. The only issue I had was an attempt to when busy can be quite overwhelming. The staff and mechanics overall are very nice, responsive and accessible. The only issue I had was an attempt to make me pay for a power seat switch that worked when I brought the vehicle in to be serviced. But in the end I did not pay for the power seat to be fixed so overall I cannot complain. More
by Maxup1829
April 04, 2025
Bill McLean is very friendly and helpful. He does a great job keeping me informed about what is going on with my vehicle. Will be back for future visits. He does a great job keeping me informed about what is going on with my vehicle. Will be back for future visits. More
by wellis6
Employees Worked With
April 03, 2025
They have been nothing but great to deal with friendly and always making sure your pleased with their work and always making sure your pleased with their work More
by quintal
Employees Worked With
April 03, 2025
Fantastic support! Fast service! Awesome experience! Loved the updates text messages. And loved the waiting area. Fast service! Awesome experience! Loved the updates text messages. And loved the waiting area. More
by friends6478
Employees Worked With
April 03, 2025
I wish it hadn’t taken me so long to find Otto Cadillac! ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay w ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay with this dealer and service center as long as I can!!! More
by samgazzillo
April 01, 2025
The service department was very thorough and Amber was very helpful and knowledgeable Thank you very helpful and knowledgeable Thank you More
by zurke
Employees Worked With
April 01, 2025
I usually deal with Bill in Service and he is always professional, courteous and friendly. I was also greeted by my salesman Dan Z. when I arrived. professional, courteous and friendly. I was also greeted by my salesman Dan Z. when I arrived. More
by kenb2
April 01, 2025
Nice, clean waiting area. Wi-fi worked well. Did not try to sell me anything I didn’t need. Wi-fi worked well. Did not try to sell me anything I didn’t need. More
by llmjink
Employees Worked With
