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Otto Cadillac

Albany, NY

4.8
2,659 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,659 reviews

August 03, 2021

My name is fred peters. My sales man Anthony was great. The staff treated me well. And the transaction was seamless. Great place to buy a car. More

by Fpeters610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allison Anaya, Anthony Russo, Terry Campany
July 31, 2021

Sales rep Declan Cohen did a great job presenting my vehicle to me. He was sure of himself to the point where I was comfortable with my decision. More

by kjustic1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
July 30, 2021

Quick professional service....comfortable and clean waiting area. Excellent sales department. Would definitely recommend to friends and family. Worth the drive for honest sales and service. More

by Brenda S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
July 30, 2021

Terrific experience. Breah Burns did an excellent job in helping us during the process. We appreciate her hard work . Otto service is premier. Thank You! More

by GGREENBERG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Breah Burns , Allison Anaya
July 30, 2021

We recently purchased our XT5 From Otto Cadillac. It was a wonderful experience, beginning with the warm and hospitable greeting from Carolyn, to the knowledgeable, pleasant and efficient sales experience More

by dollysong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolyn, Anthony Russo, Terry Campany
July 28, 2021

The process was seamless and we enjoyed our experience. We appreciate the no hassle experience and will recommend Otto to anyone who wants a great car! More

by ldefayette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
July 26, 2021

I always enjoy my visits to Otto for periodic service. The professionalism and courtesy are unmatched. I am so happy to be a customer of Otto Cadillac! Thanks!!! More

by Rjackson97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
July 26, 2021

I have purchased my last 5 cars from Otto and I have always received good service. I did bring in my car for the same problem last Summer ,this time they were able to detect the problem with the air con More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A girl in service department was very sufficient in getting mea loner to use as the repair was going to take approx 3-4 hrs
July 23, 2021

I made an appointment for 8:30 am as I had someplace to be at 10. They were doing a test drive and so I was hoping an hour would be plenty of time. I never got out until 9:55. I have to admit this is unus More

by rclukey419
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Bill McLean in service is knowledgeable, accommodating and demonstrates a high level of attention to detail to all of the customers questions and needs. I would highly recommend Otto's service department More

by hpesoj59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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