Otto Cadillac

Excellant Service Service was prompt, courteous, pleasant, and professional. Car was worked on immediately and updates given while we waited in the comfortable customer Service was prompt, courteous, pleasant, and professional. Car was worked on immediately and updates given while we waited in the comfortable customer lounge area. Very pleasant experience. More

Quick response I found a nail in my rear passenger side tire. I called service and Allison said come right in.John meet me at the service area , took down the neces I found a nail in my rear passenger side tire. I called service and Allison said come right in.John meet me at the service area , took down the necessary information and directed me to the waiting room. In a short time Bill said tire had to be replaced. After a short time work was completed, car was cleaned and I was ready to go. More

otto is the best dealer we've ever bought a car from The dealership is very classy and everyone treated us with class. Steve LeMon our salesmen was great. it was like talking to an old friend or relat The dealership is very classy and everyone treated us with class. Steve LeMon our salesmen was great. it was like talking to an old friend or relative rather than a salesmen. very fair to negotiate with and the service is excellent !!! Ian Maher did a great job getting us financed and getting us a great rate !!! More

customer service my last experience was below average I was kept longer than promised I was provided a loaner car but told it would only take 45 minutes and went 3 hrs my last experience was below average I was kept longer than promised I was provided a loaner car but told it would only take 45 minutes and went 3 hrs. More

Annual Inspection Called for an appointment on December 27th when I realized my inspection sticker was about to expire. Were able to set me up for the following week. S Called for an appointment on December 27th when I realized my inspection sticker was about to expire. Were able to set me up for the following week. Service was quick, report was throughout and car was washed. Who could ask for anything more! More

Good deal and good service I actually enjoyed buying my Cadillac from Otto. Steve was excellent to work with and the process was short and honest. Service has been very good.. I actually enjoyed buying my Cadillac from Otto. Steve was excellent to work with and the process was short and honest. Service has been very good...the staff gets to know the customer and work is done well and in a timely fashion. Vehicle is returned washed and work done properly More

Awesome! Awesome service ..... the Otto team is wonderful!.... I bought my suv from them in 2009. I always had good communication, service, Feed back and most Awesome service ..... the Otto team is wonderful!.... I bought my suv from them in 2009. I always had good communication, service, Feed back and most importantly my suv was always ready on time. More

Excellent as always The CD player would not eject our CD and a new one had to be ordered and installed. As usual, The job was done with great excellence and efficiency. The CD player would not eject our CD and a new one had to be ordered and installed. As usual, The job was done with great excellence and efficiency. More

Inspection and check up Everyone is professional and friendly. I was able to re-up my warranty with a good deal. Bill, who handled the inspection, and Ian, who handled the wa Everyone is professional and friendly. I was able to re-up my warranty with a good deal. Bill, who handled the inspection, and Ian, who handled the warranty extension, were a pleasure to deal with. More

Excellent Otto continues to service my needs after thirty years. I have personally worked with Steve Lemon for most of these years and he is the best. Otto continues to service my needs after thirty years. I have personally worked with Steve Lemon for most of these years and he is the best. More