
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Awesome. Our sales consultant, Justin I., is awesome. Despite the fact that he has been with Otto only a couple of months, he was very knowledgeable. He expl Our sales consultant, Justin I., is awesome. Despite the fact that he has been with Otto only a couple of months, he was very knowledgeable. He explained all the features of our new car, and answered all of our questions. He's passionate about learning all there is to know about his product so that he may share it with his clients. He "loves cars". He was was very professional, courteous, organized, and helpful! The service department is what brought us back to Otto and our sales experience was excellent. We would highly recommend Otto. More
Excellent Buying Experience Excellent buying experience, no pressure. All staff courteous and pleasant to deal with. Past experience with maintenance issues on Escalade EXT hav Excellent buying experience, no pressure. All staff courteous and pleasant to deal with. Past experience with maintenance issues on Escalade EXT have all been positive. More
wonderful and very informative Top quality personnel from top to bottom. Extremely knowledgeable and helpful in explaining the new vehicle to us. Very patient. Made sure everything Top quality personnel from top to bottom. Extremely knowledgeable and helpful in explaining the new vehicle to us. Very patient. Made sure everything was understood More
The Very Best! What an amazingly good dealership! My wife & I experienced a manifold problem on Rt 87. Somehow we made our way to Otto Cadillac. The noise was louder What an amazingly good dealership! My wife & I experienced a manifold problem on Rt 87. Somehow we made our way to Otto Cadillac. The noise was louder than a helicopter. As we pulled up, people came running out and welcomed us like we were family! They had us in a Loaner and back on the road in thirty minutes. I can't say enough good things about them. The level of service & good treatment we received at Otto Cadillac is purely unprecedented! Otto Cadillac is the best! More
Great everything was professional and easy. My truck is great. The service was wonderful. I look forward to dealing with them now and in the future. everything was professional and easy. My truck is great. The service was wonderful. I look forward to dealing with them now and in the future. More
Always a positive experience It's always a pleasure having my vehicle serviced at Otto. Bill McLean always makes sure I am taken care of, which leaves me feeling that I am good It's always a pleasure having my vehicle serviced at Otto. Bill McLean always makes sure I am taken care of, which leaves me feeling that I am good hands. Bill always goes the extra mile by adding his own personal touch. This type of service is worth it's weight in gold, and insures my return business. More
outstanding attentive efficient professional and accommodating every step. clean. didnt have to wait long and my car was ready on time, clean. a first class business thank you otto professional and accommodating every step. clean. didnt have to wait long and my car was ready on time, clean. a first class business thank you otto More
Otto aught to be your service station. If you want Cadillac service for your non-Cadillac vehicle, you should give Otto a try. I bought my car here four years ago and all service has been h If you want Cadillac service for your non-Cadillac vehicle, you should give Otto a try. I bought my car here four years ago and all service has been here, too. I’ve never been back twice with the same problem. More
Great people beautiful vehicle My salesman was professional and very friendly. He assisted me in making the best decision for me. He called me several times to make sure everything My salesman was professional and very friendly. He assisted me in making the best decision for me. He called me several times to make sure everything was ready and informed me of any changes. All the staff were wonderful and friendly. More
Excellent service I was impressed with the promptness and quality of service. Everyone I met was courteous and friendly. I would recommend this dealership very highly. I was impressed with the promptness and quality of service. Everyone I met was courteous and friendly. I would recommend this dealership very highly. I had no problems with my service visit. More