Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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As always great service and attention to all the car needs. Been going to Otto and purchasing cars from them for years, I keep going back for a reason great people, service wouldn't go anywhere else. Been going to Otto and purchasing cars from them for years, I keep going back for a reason great people, service wouldn't go anywhere else. More
Entire Experience great from start to finsih. My initial visit to purchase a used vehicle, greeted by Don Biseti...could not have been more accommodating, professional and friendly. My sales rep, My initial visit to purchase a used vehicle, greeted by Don Biseti...could not have been more accommodating, professional and friendly. My sales rep, Declan Cohen took over and we completed the deal within 20 minutes...finance manager Ian Mahar took over from there and I was all set. I received a service note online and Bill McLean took care of that with ease. Thank you all, More
Excellent The whole experience was great. Everyone was friendly and very efficient. The work was done I a timely manner. I would not hesitate to reccommend Otto The whole experience was great. Everyone was friendly and very efficient. The work was done I a timely manner. I would not hesitate to reccommend Otto service to all my family and friends More
Bill is always ready to help We are happy with the attention we get , but not happy with the amount of trips it takes we have to keep coming back to get the repair completed . we We are happy with the attention we get , but not happy with the amount of trips it takes we have to keep coming back to get the repair completed . we have been in three times for touch screen still does not work More
Excellent experience The salesman, Declan, his assistant, James, and financial person, Ian, made the experience pleadurable. They were all very accommodating and thorough The salesman, Declan, his assistant, James, and financial person, Ian, made the experience pleadurable. They were all very accommodating and thorough with paperwork and demonstrating the vehicle technology. They were and continue to be very helpful with the Onstar application trying to resolve the issue. The service department, John, was so accommodating with recent service on my previous car, fitting me into the schedule and servicing the car. Very informative concerning vehicle information and answering questions about the new vehicle of interest. More
Bill MacLean is an excellent example of someone who is dedicated to providing the best results from your experience with the Otto Service Department. Each time I is an excellent example of someone who is dedicated to providing the best results from your experience with the Otto Service Department. Each time I visit Otto for service, Bill keeps me informed, and related to me exactly what had to be completed to insure that my car is safe. He does it all with a smile! Thanks so much for taking care of me! More
Great experience! I recently purchased my first Cadillac and was extremely impressed by the team at Otto Cadillac. It was a pleasure doing business with them and I woul I recently purchased my first Cadillac and was extremely impressed by the team at Otto Cadillac. It was a pleasure doing business with them and I would recommend them to anyone looking to purchase a new or used car. My salesperson Declan was thorough and friendly and made me feel comfortable with my decision. Ian, the finance manager, was a true professional as well. More
Great Experience at Otto! Thankful for the team at Otto Cadillac for making my car buying experience so enjoyable. Would recommend Otto to anyone in the area searching for a ne Thankful for the team at Otto Cadillac for making my car buying experience so enjoyable. Would recommend Otto to anyone in the area searching for a new car! More
Old guy Some maintenance performed and tires replaced. I was taken on time and length of appointment was reasonable. New tires had a dull finish. I expect a l Some maintenance performed and tires replaced. I was taken on time and length of appointment was reasonable. New tires had a dull finish. I expect a luxury dealership to at least put some tire shine on the new rubber so entire car looked good. They didn't. I had to do it myself. More
Annual Service . Annual servicinig included changing some parts in keepiing with the mileage. Service was prompt, efficient and as always Bill was pleasant, helpful an Annual servicinig included changing some parts in keepiing with the mileage. Service was prompt, efficient and as always Bill was pleasant, helpful and obliging. He is a great addition to your staff;.The surroundings for waiting are attractive and comfortable--actually pleasant. More