Otto Cadillac

Always a positive experience It's always a pleasure having my vehicle serviced at Otto. Bill McLean always makes sure I am taken care of, which leaves me feeling that I am good It's always a pleasure having my vehicle serviced at Otto. Bill McLean always makes sure I am taken care of, which leaves me feeling that I am good hands. Bill always goes the extra mile by adding his own personal touch. This type of service is worth it's weight in gold, and insures my return business. More

outstanding attentive efficient professional and accommodating every step. clean. didnt have to wait long and my car was ready on time, clean. a first class business thank you otto professional and accommodating every step. clean. didnt have to wait long and my car was ready on time, clean. a first class business thank you otto More

Otto aught to be your service station. If you want Cadillac service for your non-Cadillac vehicle, you should give Otto a try. I bought my car here four years ago and all service has been h If you want Cadillac service for your non-Cadillac vehicle, you should give Otto a try. I bought my car here four years ago and all service has been here, too. I’ve never been back twice with the same problem. More

Great people beautiful vehicle My salesman was professional and very friendly. He assisted me in making the best decision for me. He called me several times to make sure everything My salesman was professional and very friendly. He assisted me in making the best decision for me. He called me several times to make sure everything was ready and informed me of any changes. All the staff were wonderful and friendly. More

Excellent service I was impressed with the promptness and quality of service. Everyone I met was courteous and friendly. I would recommend this dealership very highly. I was impressed with the promptness and quality of service. Everyone I met was courteous and friendly. I would recommend this dealership very highly. I had no problems with my service visit. More

Quickly diagnosed issue Service team quickly diagnosed issue and scheduled follow up service when parts become available. The team did not waste my time which is much apprec Service team quickly diagnosed issue and scheduled follow up service when parts become available. The team did not waste my time which is much appreciated. More

Awesome!! Service as usual,top- notch!! Mr. Bill McLean was as friendly and helpful as ever.He answered my questions and addressed my concerns as well.Timely ap Service as usual,top- notch!! Mr. Bill McLean was as friendly and helpful as ever.He answered my questions and addressed my concerns as well.Timely appointment as usual. More

Terrific Service Friendly , helpful and accommodating staff. Kept informed of what was going on. Answered questions. The place is spotless, beverages availahle , inte Friendly , helpful and accommodating staff. Kept informed of what was going on. Answered questions. The place is spotless, beverages availahle , internet, TV and comfortable seating. Chris Otto is always areiund and he is very friendly. More

Purchase of SRX Great experience, never knew buying a car could be enjoyable. No stress was involved at all. But the little paint dings on hood and tailgate are no Great experience, never knew buying a car could be enjoyable. No stress was involved at all. But the little paint dings on hood and tailgate are not repaired satisfactory. It would have been better to leave them alone. The ding on the door was repaired perfect. Car fax, showed 2 owners and car was advertised a one owner, did not see car fax until purchase was completed and the SRX was home in the garage. That was a little deceptive and I’m sure the one owner was part of the selling price. Service department was friendly as well as the business manager. Very professional experience More

Fantastic - as always! Roger, Bill, and John always take such great care of me! They accommodate my schedule, communicate with me about what needs to be done, and get me in Roger, Bill, and John always take such great care of me! They accommodate my schedule, communicate with me about what needs to be done, and get me in and out! More