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Otto Cadillac

Albany, NY

4.7
1,948 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,948 reviews

March 22, 2019

Otto aught to be your service station. If you want Cadillac service for your non-Cadillac vehicle, you should give Otto a try. I bought my car here four years ago and all service has been h More

by acgilbert797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Roger P., Allison Anaya
March 21, 2019

Great people beautiful vehicle My salesman was professional and very friendly. He assisted me in making the best decision for me. He called me several times to make sure everything More

by MATHISETHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
March 19, 2019

Excellent service I was impressed with the promptness and quality of service. Everyone I met was courteous and friendly. I would recommend this dealership very highly. More

by DHIBNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2019

Quickly diagnosed issue Service team quickly diagnosed issue and scheduled follow up service when parts become available. The team did not waste my time which is much apprec More

by AURBAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2019

Awesome!! Service as usual,top- notch!! Mr. Bill McLean was as friendly and helpful as ever.He answered my questions and addressed my concerns as well.Timely ap More

by nancyabc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2019

Terrific Service Friendly , helpful and accommodating staff. Kept informed of what was going on. Answered questions. The place is spotless, beverages availahle , inte More

by vanmar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
March 13, 2019

Purchase of SRX Great experience, never knew buying a car could be enjoyable. No stress was involved at all. But the little paint dings on hood and tailgate are no More

by RBAZAAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Iwanos
March 13, 2019

Fantastic - as always! Roger, Bill, and John always take such great care of me! They accommodate my schedule, communicate with me about what needs to be done, and get me in More

by MHEIMROTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White
March 11, 2019

XT 5 - new car Easy and accommodating when purchasing the car. The car was explained well. Love the vehicle. professional staff. Had to bring in my young son one d More

by RENEENYC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Bisesti
March 04, 2019

Pleasant experience Never felt pressure to buy a vehicle...for that reason alone....we bought a car..Mike C. was awesome to deal with. would buy from again. More

by IRONWILLD32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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