Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great service! Excellent service and easy to work with.. scheduling appointments are a breeze and they get you in and out quickly. I would highly recommend Otto Ca Excellent service and easy to work with.. scheduling appointments are a breeze and they get you in and out quickly. I would highly recommend Otto Cadillac. More
Outstanding care Best experience buying a car. Professional and very respectful from both the sales and finance departments. No pressure at all, which was stated Best experience buying a car. Professional and very respectful from both the sales and finance departments. No pressure at all, which was stated upfront, highly recommended More
My best purchase experience ever! This experience was my best vehicle purchase experience ever. No constant haggling or back and forth. Got a fair price for my trade in and paid a fair This experience was my best vehicle purchase experience ever. No constant haggling or back and forth. Got a fair price for my trade in and paid a fair price for my new car. All the people in the dealership are welcoming and friendly. Will definitely look to purchase here again More
Could not ask for better customer service! I appreciate OTTO's low pressure approach to selling cars. I test drove several cars over the course of a week and never felt pressured to buy one. I appreciate OTTO's low pressure approach to selling cars. I test drove several cars over the course of a week and never felt pressured to buy one. Steve LeMon is extremely knowledgeable, beyond patient and always available to answer questions. Steve and Ian made the process of buying a car painless. More
couldn,t have been any more pleasanter!! Steve Lemon was so helpful,asked the correct questions to define they type of car (XT5) we were looking for.Exterior and interior colors we love,more Steve Lemon was so helpful,asked the correct questions to define they type of car (XT5) we were looking for.Exterior and interior colors we love,more importantly we love the test drive.SOLD us right there.Miss the CD player in my old car but the XT5 is so much more of a car. Tech advanced way beyond my understanding og todays cars. More
Cadillac service Was a very nice atmosphere and people very friendly and helpful. Bill in service was great. Would go back, love my Cadillac Thank you apprec Was a very nice atmosphere and people very friendly and helpful. Bill in service was great. Would go back, love my Cadillac Thank you appreciate your help More
service is good so far there is always room for improvement ,and the staff is friendly .I have no complains yet but I am satisfied with their service ,thinking about a new there is always room for improvement ,and the staff is friendly .I have no complains yet but I am satisfied with their service ,thinking about a new purchase More
Friendly & Efficient Scheduled for 8:00 AM serviced at 8:00 AM, just enough time to enjoy a cup of coffee and be on my way. All my questions were answered the service was Scheduled for 8:00 AM serviced at 8:00 AM, just enough time to enjoy a cup of coffee and be on my way. All my questions were answered the service was completed and explained. The facilities are clean and comfortable. Other dealership could learn some valuable customer services improvements by visiting here. Bottom line the respect me as a customer and they respect my car, can't ask for anything better than that. More
Surprise I have always brought my car to a Cadillac dealerships for service no matter where we were in the United States.Almost all of our service has been do I have always brought my car to a Cadillac dealerships for service no matter where we were in the United States.Almost all of our service has been done at Otto Cadillac.We were always pleased wherever it was serviced.This time I was most surprised when i received my bill. Thank You Very Much For Every Thing You Did at OTTO CADILLAC. More
Oil change The service manager is wonderful. Always cheerful and very informative. The staff is always very friendly. The waiting area is top notch. So far no co The service manager is wonderful. Always cheerful and very informative. The staff is always very friendly. The waiting area is top notch. So far no complaints More