Otto Cadillac

Very satisfied My appointment was as scheduled. I arrived 15 minutes early and they took my car in right away. Paper work was minimal. The loaner car was ready to go My appointment was as scheduled. I arrived 15 minutes early and they took my car in right away. Paper work was minimal. The loaner car was ready to go and my car was done before I got back. Can’t say enough good about Otto service! More

Outstanding Service is the Standard at Otto I have been an Otto Cadillac customer since 2016. I can say unequivocally state that the staff at Otto are the best in the business. Each and every vi I have been an Otto Cadillac customer since 2016. I can say unequivocally state that the staff at Otto are the best in the business. Each and every visit they bestow an awesome positive & caring attitude. My service is completed on-time every visit. Thank you Otto! More

Quick and easy As always, friendly, helpful and caring. We were greeted by our first names and they knew exactly why we were there. Again, quick and easy. As always, friendly, helpful and caring. We were greeted by our first names and they knew exactly why we were there. Again, quick and easy. More

Service Department I always feel like my car is in good hands with Bill . Excellent service writer . Would definitely recommend this service department to friends and I always feel like my car is in good hands with Bill . Excellent service writer . Would definitely recommend this service department to friends and family. More

Good job, as usual Service department spot on, quick and thorough. The service staff reached out to me in advance to be sure that all needed service was scheduled. Wor Service department spot on, quick and thorough. The service staff reached out to me in advance to be sure that all needed service was scheduled. Work was completed on time and the car was returned to me washed and ready to go. More

I LOVE MY ESCALADE & OTTO !! ❤️😀 I’ve been getting my cars at Otto Cadilac for the past 28 years ! BEST SERVICE hands down ! Billy in service is precise ...detailed & professional ! I’ve been getting my cars at Otto Cadilac for the past 28 years ! BEST SERVICE hands down ! Billy in service is precise ...detailed & professional !! Mike in Sales goes above and beyond to make sure the car dream of becomes reality ! Ian in finance makes the finance piece a breeze ...Chris does all in his power to get you the best deal ! Would never go anywhere else !!! Love Otto & Cadillacs also when I go in for service calls I feel like part of the family ! More

easy. pleasant friendly service. no pressure. Good review of options. Test drive was comfortable. Customer attention and service seems to be a priority so it was an friendly service. no pressure. Good review of options. Test drive was comfortable. Customer attention and service seems to be a priority so it was an easy choice to stay with Otto. More

Very Knowledgeable Decan & Ian were very helpful. They were very knowledgeable and helpful in answering our questions. Decan would have laughed today when I hit the wr Decan & Ian were very helpful. They were very knowledgeable and helpful in answering our questions. Decan would have laughed today when I hit the wrong button and the volume was at full power. I pulled over and had an audience. I think they were just admiring the car!! ha ha More

2019 XT-5 Shelby was very professional and friendly at reception. Steve and Declan were also very helpful and friendly....I appreciate the time they took to m Shelby was very professional and friendly at reception. Steve and Declan were also very helpful and friendly....I appreciate the time they took to make me feel comfortable about my purchase. Working with Ian on financing was easy and hassle free. More