Otto Cadillac

Otto Service Appointment Awesome experience. Bill McLean always takes excellent care of us. Was easy to get a loaner vehicle since service would take 3 hours. Vehicle check in Awesome experience. Bill McLean always takes excellent care of us. Was easy to get a loaner vehicle since service would take 3 hours. Vehicle check indicated new tires were needed. They were in inventory, so tire replacement became part of the service appointment. Tires were competitively priced as well. The convenience of one stop shopping can't be overstated. Otto definitely has they're act together for both sales and service, making the customer experience the highest rating possible! More

oil change As always the the service was completed in a timely fashion and the personnel I dealt with were friendly and professional. Never a problem there. As always the the service was completed in a timely fashion and the personnel I dealt with were friendly and professional. Never a problem there. More

Courteous, professional service. I appreciate the courteous, professional service I receive. Bill McLean is very helpful and informative with regard to any questions I may have. The I appreciate the courteous, professional service I receive. Bill McLean is very helpful and informative with regard to any questions I may have. The waiting area is inviting. It's an enjoyable experience. More

Great service as usual! Nothing less than super! That’s what Otto Cadillac provides in service and sales!! Folks should come see the new Cadillacs. They won’t be disappointed Nothing less than super! That’s what Otto Cadillac provides in service and sales!! Folks should come see the new Cadillacs. They won’t be disappointed with the product and particularly with the service! More

CTS-V service Bill was professional and courteous! The car was returned as pristine as it was when dropped off . Overall an excellent experience! I would highly rec Bill was professional and courteous! The car was returned as pristine as it was when dropped off . Overall an excellent experience! I would highly recommend Otto service Larry More

It was quick We called Otto at 7:00 am and by 7:30 roadside assistance was at our house and once he figured out he couldn’t fix it at our home the took it to the d We called Otto at 7:00 am and by 7:30 roadside assistance was at our house and once he figured out he couldn’t fix it at our home the took it to the dealership and fixed it More

As always ... perfect I am always treated like family Feel very welcome. Everything taken care of perfectly. Cant say enough nice things about the people I interact with I am always treated like family Feel very welcome. Everything taken care of perfectly. Cant say enough nice things about the people I interact with More

Repairs Recall - completed Entertainment Center - noted as under warranty and parts ordered Idling of car; feeling like going over graded terrain - fixed B Recall - completed Entertainment Center - noted as under warranty and parts ordered Idling of car; feeling like going over graded terrain - fixed Brakes squeaking very loudly - recommendation given, although it hasn't worked All-in-all, good experience. More

Excellent! Everyone was more than helpful at the dealership! Best dealership experience I’ve ever been apart of! Even the service department was wonderful and go Everyone was more than helpful at the dealership! Best dealership experience I’ve ever been apart of! Even the service department was wonderful and got my car ready the same day. Hours after I purchased it! More

Great service as always! The job was done thoroughly and on time. The staff were friendly and responsive. The car was clean and ready to go when I expected. The job was done thoroughly and on time. The staff were friendly and responsive. The car was clean and ready to go when I expected. More