Otto Cadillac

Great Service Service department provided great service. Loaner vehicle was ready and waiting, when I dropped my vehicle off, which made it very easy for me. I re Service department provided great service. Loaner vehicle was ready and waiting, when I dropped my vehicle off, which made it very easy for me. I recently purchased my CPO vehicle from the dealership and Otto has worked with me throughout the entire process and made the experience very pleasant. More

Another pleasant experience at Otto! Dealing with Declan and Ian was a real pleasure. They are respectful and knowledgeable ! This is our third purchase from this dealership and buying a Dealing with Declan and Ian was a real pleasure. They are respectful and knowledgeable ! This is our third purchase from this dealership and buying a vehicle is still a pleasure at Otto! More

Pleasant and timely visit. A loaner was provided so I was able to run my errands. I really appreciate this as I am able 40 minutes away! able to run my errands. I really appreciate this as I am able 40 minutes away! More

Great service Bill has worked with me several times. I appreciate his candid advice about what's needed, and what's not. The work was done as requested, on time. Wh Bill has worked with me several times. I appreciate his candid advice about what's needed, and what's not. The work was done as requested, on time. What else can be needed? OK, perhaps a wider range of teas in the spotless waiting area More

Customer Service This service department is top notch! There service department is the best! Bill offered to put my new license plate braket on at anytime. I just love This service department is top notch! There service department is the best! Bill offered to put my new license plate braket on at anytime. I just love their service department.Highly recommend. More

great experience This is the 3rd vehicle we have bought at this dealership and again great experience. Steve is always a pleasure to deal with and we are enjoying our This is the 3rd vehicle we have bought at this dealership and again great experience. Steve is always a pleasure to deal with and we are enjoying our new vehicle. More

it was good I think senior management should be around when a customer buys a new car, Also feelthey should have a new car delivery or pickup area not just outsid I think senior management should be around when a customer buys a new car, Also feelthey should have a new car delivery or pickup area not just outsideinthe weather More

My recent visit was extremely efficient, and the service was excellent. I have only had fantastic service from this dealership.Everything was taken care of in a very orderly fashion, and I was back on the r was excellent. I have only had fantastic service from this dealership.Everything was taken care of in a very orderly fashion, and I was back on the road quite quickly. More

Error Corrected After a previous inspection the battery bracket was not replaced leaving the battery loose in the compartment (a safety hazard). I arrived at OTTO wit After a previous inspection the battery bracket was not replaced leaving the battery loose in the compartment (a safety hazard). I arrived at OTTO without an appointment to have this issue addressed. Without hesitation they examined the problem and fixed it. Just what I have come to expect and appreciate about the service here. More

Excellent All the staff at Otto are informative and helpful in every way. The work is done in a timely and friendly manner. Always a positive experience. All the staff at Otto are informative and helpful in every way. The work is done in a timely and friendly manner. Always a positive experience. More