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Otto Cadillac

Albany, NY

4.7
2,012 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,012 reviews

April 09, 2020

Fast friendly dependable service! Excellent communication and waiting area. The service advisors are very friendly and helpful. Never have I had a bad service experience here. More

by rsterry2002
Recommend Dealer
Yes
Employees Worked With
John White
April 07, 2020

Best service in area John handled my service so quick.He is such a nice person.He made sure Replacing tires that were damaged from the roads where put on immediately and s More

by ROSEANN.STEVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John White
April 04, 2020

Convenient, professional, and swift! During the Covid-19 pandemic, I was able to schedule an oil change and tire rotation. When I arrived, the staff was welcoming, professional, and effi More

by DEBRAKINGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John White
April 01, 2020

Always great service. I know my car is in great hands and fully gets looked over and taken care of. They always go above and beyond. More

by tdonohue97
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, John White, Allison Anaya
April 01, 2020

It was an excellent experience Otto's is a great place to go business with and have your vehicle serviced. Everyone is pleasant and the waiting room is always clean and plenty of co More

by RLAMORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John White
March 26, 2020

Service Saturn Sky When in for routine oil change. Service rep pointed out a coupon fr tire rotation. In addition, reported that aligment of OK, but recommended coolant More

by enpeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

Oil Change, Inspection and brake pad replacement Extremely friendly staff. Attentive. I was in and out in no time at all. Staff provided updates to service time as well. Would highly recommend! More

by ebarker2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 20, 2020

Was fast and pleasant from drop off to pick up overall experience was good, went in for a recall, writer was fast and pleasant. couldn't pick the car up as it was late in the day, no issues with le More

by craigd0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John White
March 20, 2020

Another great Otto experience! Just bought our third car from Otto Cadillac and it was amazing as usual! The sales and financing staff (Declan Cohen and Ian Maher) were excellent a More

by JAIMIFINLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

We had an amazing experience at Otto! Both Steve LeMon and Ian Maher go above and beyond to make you feel right at home. I definitely recommend Otto and working with Steve and Ian. If yo More

by eri1584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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