Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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First service but very good experience It was my first time to receive any service at a Cadillac dealer other than my initial purchase. It was for an oil change and time/price was good. B It was my first time to receive any service at a Cadillac dealer other than my initial purchase. It was for an oil change and time/price was good. Bill could have not have been more helpful. More
Oil change Went in for a oil change. Was immediately taken care of. They do so much more than just the oil change. They took care of all the fluids and checked t Went in for a oil change. Was immediately taken care of. They do so much more than just the oil change. They took care of all the fluids and checked the alignment on the care. Terrific people to do business with. Honest and courteous staff. More
As always, speedy, kind and courteous. Always do a great job and let you know as soon as they are done! Thank you Bill McLean. job and let you know as soon as they are done! Thank you Bill McLean. More
As per usual, my experience at Otto was seamless and most considerate of me and my goals with this deal. They found the car that I wanted and the process was understandable and above board. Thanks to Steve, considerate of me and my goals with this deal. They found the car that I wanted and the process was understandable and above board. Thanks to Steve, my salesman for another super process!! And, many thanks for the first look at the CT5 with Don!! Ian made the financials clear and a smooth process. Bill and his service Dept got the car ready in fewer than 24 hrs! And, finally, thanks to Chris for his leadership that brings everything together! More
Great experience. Steve makes it enjoyable to shop for a new car. We will definitely return when it is time to trade again. Thanks again. new car. We will definitely return when it is time to trade again. Thanks again. More
Awesome plus Great experience overall. It’s been awhile since we’ve bought new but it was an awesome experience . Would surely recommend thanks again Virgini Great experience overall. It’s been awhile since we’ve bought new but it was an awesome experience . Would surely recommend thanks again Virginia and Ed Cropsey More
Very efficient Service has always been professional and thorough, Sales process was very good with just a little too cumbersome paper signing process. Will certainl Service has always been professional and thorough, Sales process was very good with just a little too cumbersome paper signing process. Will certainly do business again with Otto More
Amazing experience at Otto Cadillac The entire experience was amazing from the time we walked in to our purchase! We are extremely happy with the service and our purchase! Would highl The entire experience was amazing from the time we walked in to our purchase! We are extremely happy with the service and our purchase! Would highly recommend Otto Cadillac. More
We are pleased with the service and courteousness of the staff.always ready to answer any questions we have and take the time to show us how to use a feature on the vehicle that we do not understand staff.always ready to answer any questions we have and take the time to show us how to use a feature on the vehicle that we do not understand More
Great Service Service department provided great service. Loaner vehicle was ready and waiting, when I dropped my vehicle off, which made it very easy for me. I re Service department provided great service. Loaner vehicle was ready and waiting, when I dropped my vehicle off, which made it very easy for me. I recently purchased my CPO vehicle from the dealership and Otto has worked with me throughout the entire process and made the experience very pleasant. More