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Otto Cadillac
Albany, NY
2,016 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,016 reviews
September 16, 2020
My family has been buying our cars here for as long as I can remember; customer service remains their hallmark! Highly recommend this car dealership! can remember; customer service remains their hallmark! Highly recommend this car dealership! More
by kermitthefrog0610
Verified Customer
September 15, 2020
Overall good experience. Time will tell on reliability of vehicle but love it at this moment👍....I’m instructed to have twenty five words, so Hi! vehicle but love it at this moment👍....I’m instructed to have twenty five words, so Hi! More
by JDLARROW2
September 09, 2020
Sales department is great, very polite and friendly, the process of buying a car was so easy with the help of Ian and Steve, they weren't pushy and they answered all my questions.. Very pleased that everyth process of buying a car was so easy with the help of Ian and Steve, they weren't pushy and they answered all my questions.. Very pleased that everything was clean. More
by RMCZ
August 28, 2020
I have great confidence in the work done at Otto Service. My service advisor, Bill, is awesome .. courteous and polite and very responsive. I don’t take my Saturn anywhere else My service advisor, Bill, is awesome .. courteous and polite and very responsive. I don’t take my Saturn anywhere else More
by Ann Travison
Employees Worked With
August 22, 2020
Friendly, courteous and fast! Always go above and beyond ! I wouldn't trust anyone else to service my car. I have complete confidence in every one at Otto. ! I wouldn't trust anyone else to service my car. I have complete confidence in every one at Otto. More
by JUDIMAC18
August 22, 2020
Always great service. Roger is the best! Bill gets the job done fast. Thanks! Do I really need to reach twenty five words? O k job done fast. Thanks! Do I really need to reach twenty five words? O k More
by wrz@instrumentratings.com
August 17, 2020
Great customer service. Great customer s ervice. Great customer service. Great customer service. Great customer service. Great customer service. Great customer service. Great customer servic Great customer service. Great customer service. Great customer service. Great customer service. Great customer service. Great customer service. More
by LFM54
August 15, 2020
Awesome service. Staff very nice. Very clean. Kept me informed was very pleasant. Follow up was great. Very very pleased and I have been to a lot of dealerships. Keep up the great job informed was very pleasant. Follow up was great. Very very pleased and I have been to a lot of dealerships. Keep up the great job More
by redmilrd
Employees Worked With
August 14, 2020
Been coming here for years. Bill is always so friendly and knowledgeable. The mechanics give exceptional service. Highly recommend. Quality care is emphasized over speed. Please don’t change. and knowledgeable. The mechanics give exceptional service. Highly recommend. Quality care is emphasized over speed. Please don’t change. More
by CISCO
August 14, 2020
I was in for an electrical issue and the tech was able to pin point and fix the issue quickly. Was very happy with the service and interactions of the team at Otto. pin point and fix the issue quickly. Was very happy with the service and interactions of the team at Otto. More
by DAN B
Employees Worked With
