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Otto Cadillac
Albany, NY
2,020 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,020 reviews
November 17, 2021
Steve is the best. He makes it very easy and makes you feel at home. feel at home. More
by beer100904
Verified Customer
November 12, 2021
My visit included my annual NYS inspection. Although my car passed inspection, I appreciate that I was given a “heads up” on possible future issues with my car. I trust Bill McLean & the Otto service techs car passed inspection, I appreciate that I was given a “heads up” on possible future issues with my car. I trust Bill McLean & the Otto service techs to be honest with me & not try to sell me repairs that I don’t need. Thanks guys! More
by hawk7112
Employees Worked With
November 12, 2021
Staff was pleasant, helpful and very professional. I wouldn’t hesitate to recommend your services. Thank you! wouldn’t hesitate to recommend your services. Thank you! More
by mitchell12020
Employees Worked With
November 11, 2021
Great service Courteous. Communicative. Warranty honored. Car cleaned. Friendly staff. Car like new. Will return honored. Car cleaned. Friendly staff. Car like new. Will return More
by Al C.
Employees Worked With
November 10, 2021
They did what they had to to get the job done! I will be back there. back there. More
by Ward
Employees Worked With
October 31, 2021
Fast and professional, always good work happening here at this place with great prices and quaint work. this place with great prices and quaint work. More
by Mjlucarelli78 horse 🐎 dong
Employees Worked With
October 30, 2021
I’ve waited to get my new Cadillac repaired for over two months- not happy. months- not happy. More
by MRDAVIS322
Employees Worked With
October 28, 2021
I’ve purchased 3 new cars from Otto & have relied on them for service for all of them. I trust their Service Writers & Technicians who have always done a great job, never trying to sell me repairs that I did for service for all of them. I trust their Service Writers & Technicians who have always done a great job, never trying to sell me repairs that I didn’t need. Bill McLean has been my go-to person for questions & appointments. I greatly appreciate his honesty & will continue to have my car serviced at Otto. More
by hawk7112
Employees Worked With
October 20, 2021
Service is always performed as expected and I am kept up to date with future scheduled maintenance that I should be aware of. to date with future scheduled maintenance that I should be aware of. More
by llgrasso
Employees Worked With
October 20, 2021
As always service for my vehicle was prompt and courteous! Fast and easy! Would recommend this dealership! courteous! Fast and easy! Would recommend this dealership! More
by lefevreken7@gmail.com
Employees Worked With
