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Otto Cadillac
Albany, NY
2,020 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,020 reviews
December 22, 2021
Otto Cadillac is the finest dealership I have ever done business with in over 50 years. (I am 76) It is always impeccably clean, every employee offers to help with any problem you might have and pricing i business with in over 50 years. (I am 76) It is always impeccably clean, every employee offers to help with any problem you might have and pricing is always very competitive. More
by Floatpilot
Verified CustomerEmployees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
December 21, 2021
The Otto staff was professional, courteous and attentive. I waited for the service and it was an enjoyable experience at the dealer. I waited for the service and it was an enjoyable experience at the dealer. More
by redsox123
Employees Worked With
December 21, 2021
Otto makes everything so user friendly and simple for customers. Everyone there is so nice and professional! customers. Everyone there is so nice and professional! More
by julia15
December 18, 2021
I have been bring my car to Otto for year and are very happy with the serve I received your service rep Bill is a credit to your dealership. happy with the serve I received your service rep Bill is a credit to your dealership. More
by William Quinn
Employees Worked With
December 17, 2021
Bill in service is amazing. He always goes above and beyond. I know when I bring my car to Otto it is always serviced correctly and quality is A1 beyond. I know when I bring my car to Otto it is always serviced correctly and quality is A1 More
by Mcas1no
Employees Worked With
December 16, 2021
I absolutely love Otto Cadillac ! Every time I arrive I am treated as a part of their family. Bill the service manager is outstanding ! He is not only kind and professional but most importantly knowledgeab am treated as a part of their family. Bill the service manager is outstanding ! He is not only kind and professional but most importantly knowledgeable. More
by Cdonovan11618
Employees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
December 15, 2021
Done way earlier than promised. No push back on issue with tires losing pressure, making additional appointment to reseat all tires... with tires losing pressure, making additional appointment to reseat all tires... More
by DERNST2
December 14, 2021
I’ve been dealing with Otto Cadillac for many years now and am always treated extremely well. They are very professional and friendly. A car is always made available to me if I need it, so that I am never and am always treated extremely well. They are very professional and friendly. A car is always made available to me if I need it, so that I am never inconvenienced. VERY SATISFIED! More
by Kmaher1of4
December 13, 2021
Excellent service department. Building is clean and neat and everybody goes out of their way to help you. and everybody goes out of their way to help you. More
by pegjewett30
Employees Worked With
December 12, 2021
This is my second pre owned Cadillac purchase from Otto in the past six months and I can tell you there isn't a finer dealership anywhere in the Albany or surrounding area absolutely no pressure the most k in the past six months and I can tell you there isn't a finer dealership anywhere in the Albany or surrounding area absolutely no pressure the most knowledgeable people in the business Over the years I've purchased a lot of cars from dealership in Schenectady they can't old a candle to this place! First class all the way my new home for all my future vehicles! Thanks again ! More
by Michael J Tiscione
