Open Road of Bridgewater

My first Mercedes-Benz Great representative John Sulano helped us throughout the process. Very nice guy and I would definitely recommend him for assistance if you ever want Great representative John Sulano helped us throughout the process. Very nice guy and I would definitely recommend him for assistance if you ever want to get a car from this place. The processing time is short, Lawrence helped out with all the paperwork and made it very easy. Overall a very good place to get your car! More

Glad I Made the Move I previously leased my MBs with another dealership and am glad to have given MB Bridgewater a try! I now realize what I was missing from my old (Prin I previously leased my MBs with another dealership and am glad to have given MB Bridgewater a try! I now realize what I was missing from my old (Princeton) dealership which was prompt and caring attention. Neil Iton was friendly, pleasant and knowledgeable as he patiently walked me through the tech features of my new leased vehicle. He even took my call when he was not at work to respond to my inquiry about syncing my garage door opener to the controls in my new car. I will recommend this dealership to my friends and cohorts. More

Quick and easy experience in buying MB AMG Good buying experience starts with good salesman. Open Road has the best one John Sulano. Knowledgeable , caring and organized to the point that my pr Good buying experience starts with good salesman. Open Road has the best one John Sulano. Knowledgeable , caring and organized to the point that my process of buying car was one of best i had in years. Will go buck whit all my car needs. More

Great experience in buying new Mercedez Benz. John Sulano is one of best car sales person i have dealt with. He carefully listened to me and made the whole buying process, from price negotiation t John Sulano is one of best car sales person i have dealt with. He carefully listened to me and made the whole buying process, from price negotiation to finance, super easy. Highly recommend this dealership. More

MB Purchase This dealership provides the best experience with respect to purchasing a car I have ever had. John Sulano was extremely knowledgeable and helpful thr This dealership provides the best experience with respect to purchasing a car I have ever had. John Sulano was extremely knowledgeable and helpful through the entire process. Buying a car is not the easiest thing to do but John made it an enjoyable process. I already look forward to buying my next car with Open Road. More

Like family Mike Vurchio makes deals happen. He treats me like like one of his family members every time I buy a car and when I send my friends to him. If you wan Mike Vurchio makes deals happen. He treats me like like one of his family members every time I buy a car and when I send my friends to him. If you want to be treated like family and not just a “customer” go and buy from Mike More

John Sulano is the BEST! Visited a couple of Mercedes-Benz dealers and then visited Open Road in Bridgewater. After leaving the other places with nothing but pushy & arrogant Visited a couple of Mercedes-Benz dealers and then visited Open Road in Bridgewater. After leaving the other places with nothing but pushy & arrogant Salesmen we were greeted by John Sulano. He was patient, answered all our questions, and offered to test drive the vehicle of our choice (E Class). He gave us a history lesson on why we should by a Mercedes-Benz automobile. Showed and explained all the features. We were impressed! Worked a deal that day and drove home with our new car. We highly recommend John because he is NOT your typical car salesman. More

Don't waste your time Visited the dealership with the desire to test drive a few models and lease a new Mercedes, accordingly. After waiting for 15 minutes without a singl Visited the dealership with the desire to test drive a few models and lease a new Mercedes, accordingly. After waiting for 15 minutes without a single person greeting me, I finally asked for assistance and was given a few quick minutes to look at a few models. I was then asked to return another day, as the dealership was closing. Upon my return visit, we again had to wait and when we were offered a test drive, the sales person (Glenn Sussman) noted he was in the middle of another sale and could not join us for the ride. We drove the car with another person who knew basically nothing about the features of the vehicle. Upon our return to the dealership, Glenn discussed lease options and questioned us several times if we owned our current vehicle. It was clear he had a preconceived idea that we could not possibly own our vehicle (we were dressed casually as we were going to a family BBQ). Based on our attire, he continued to ask if we owned the current vehicle, even questioning if we "had a title" to the car! He provided loose lease details and when asked for a Mercedes catalogue to take with us, noted we could vist the Mercedes web site. Clearly, based on his attitude and treatment to our family, he was doubtful we could afford a Mercedes and did not want to waste his time with us. After leaving Open road Mercedes, we negotiated with another dealer and finalized our lease. Hard to belive Mercedes would allow this type of unprofessional behavior not only by the entire sales team at Open Road, but also specifically by Glenn Sussman. More

Great first time car buying experience John worked with me from the very beginning to get me into the car I wanted that was still well within my price range. He continually checked in even John worked with me from the very beginning to get me into the car I wanted that was still well within my price range. He continually checked in even after the sale was complete to make sure I was happy with my choice. Never felt like he was pushing a sale on me just to meet numbers. Great guy! Happy I did business with him. More

Great experience! Highly recommend I recently bought a 2017 pre owned E class for JOHN who made the process seamless! Lawrence the finance manager had helped me out by working out an af I recently bought a 2017 pre owned E class for JOHN who made the process seamless! Lawrence the finance manager had helped me out by working out an affordable payment plan for me. I highly reccomend this dealership to anyone looking to buy a new or pre owned MERCEDES! More