Open Road of Bridgewater

I WENT ON CARS.COM AND SAW A C 350 THE ONE MY GIRLFRIEND WANTED. WHEN I CALLED THE DEALERSHIP THE PHONE WAS TRANSFERED TO MIKE AND I THANK GOD FOR THAT. NOT ONLY WAS MIKE HONEST WITH THE C CONDITION HE ALSO WANTED. WHEN I CALLED THE DEALERSHIP THE PHONE WAS TRANSFERED TO MIKE AND I THANK GOD FOR THAT. NOT ONLY WAS MIKE HONEST WITH THE C CONDITION HE ALSO HELPED ME WITH THE PRICE OF THE CAR. I HAVE PURCHASED ALOT OF CARS BUT NONE HAVE BEEN THIS EASY, I WILL BRING MY BROTHER IN FOR A E 350 THAT I SAW WHEN I WAS THERE. THANKS AGAIN MIKE YOU WILL SEE ME SOON. More

Everyone knows how unpleasant the car buying experience normally is and can be, you go to a dealership and you are attacked when you get out of your car (even at some Benz dealerships), not this one, I was normally is and can be, you go to a dealership and you are attacked when you get out of your car (even at some Benz dealerships), not this one, I was greeted by the regular front receptionist and was introduced to a very professional sales person named Mark Diamond. Mark was very eager to satisfy my needs as well as to earn my business by doing what was right for the "deal" (not his pocketbook). I would have to say that I was given a very fair $ for my trade as well. Any and all decisions that had to be made by the GM Gaylord were quick and fair (again to make the deal happen). These folks at the dealership, not just your sales guy but other sales people like this gentleman named Karl were eager to assist in any questions on your new vehicle, seems as though there is quite the team work attitude when ity comes to pleasing the client which of course adds to the pleasant experience. Finally, went on Saturday to have the courtesy car wash and was greeted by the svc dept rep with a great smile, great attitude as though I was doing him a favor. I forget his name but he directed me to the waiting room and offered me a fresh bagel, fresh muffin (which I enjoyed lol)and a cup of "Joe" as well. Nothing but thumbs up to this Mercedes dealer! WELL DONE More

Mark Diamond was great to work with he worked hard on and fast on getting me the price and the vehicle I was looking for and came thru rightaway. I definitely will buy more cars from this dealership because fast on getting me the price and the vehicle I was looking for and came thru rightaway. I definitely will buy more cars from this dealership because of his service and prompt responses on questions I had that made the deal easy. More

This dealer promised me things and they never made good on them. They promised to fix the paint chips, dents and get floor mats for my car. They promised me the car would be ready for pick up and it was no on them. They promised to fix the paint chips, dents and get floor mats for my car. They promised me the car would be ready for pick up and it was not. The dealer ignored my calls and were rude when I went back for promised repairs. Mercedes Benz customer service said it was the dealerships responsibility and they could not help. More

Had service in this dealer. when my wife drave the car back, found the car not be washed either inside or outside. filled the feedback in the dealer's web, never let call back for the complaint. had s back, found the car not be washed either inside or outside. filled the feedback in the dealer's web, never let call back for the complaint. had service before, sometimes they forget to fill windshidld liqid. More