
Open Road Subaru
Union, NJ
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96 Reviews of Open Road Subaru
last year my husband went with my daughter to look at a used honda the price was perfect!!! here lies the problems 1. no one ever called to let us know the plates were ready 2. Her town issued her a tick used honda the price was perfect!!! here lies the problems 1. no one ever called to let us know the plates were ready 2. Her town issued her a ticket for expired temp 3. stopped by to get the plates after a run a round a week later 4. here is the BIGGEST PROBLEM THEY REGISTERED THE CAR IN MY HUSBANDS NAME mind you she paid cash for her car. When I asked for the motor vehicle clerk and asked her why was this done she told me that my husband signed the paperwork in which he did not the only thing he signed was to add the vehicle to our insurance. and it gets so much better when i asked her for the title she told me that i was at the corporate office. HINT LIES!!!! I WORK FOR DMV titles are issued with plates at the same time. HINT when the paperwork comes from NJ Car the title comes with it. here is another problem still don't have the title. since then her driver's license has been suspended for the expired temp $64.00 restoration fee for NJ is over $100.00 still not paid. oh did i mention run around still. i next call will be to Trenton for forging my husband's signature. and her regular plates expire this weekend. i would never recommend any one to buy new or used from them. (-) should be stars. Unhappy Mother!!! More
Wonderful and stress free sales experience. Cameron went to great lengths to get us into a Crosstrek we wanted based on our budget and desires — not trying to up sell us for no reason. And he was honest ab to great lengths to get us into a Crosstrek we wanted based on our budget and desires — not trying to up sell us for no reason. And he was honest about pricing, not just trying to squeeze every penny from us. We would definitely buy another Subaru from him and the Union dealership. More
Jenna is a wonderful saleswoman. She is low key, a good listener, attentive and gives one the time and space needed to make a decision. She had the support of an equally wonderful team. Together, they mad listener, attentive and gives one the time and space needed to make a decision. She had the support of an equally wonderful team. Together, they made purchasing and financing a pleasurable experience. More
Open Road Subaru are the best! If you're in the market to buy a car, and specifically a Subaru, this place is the best! We were pleasantly surprised that having shared no info from If you're in the market to buy a car, and specifically a Subaru, this place is the best! We were pleasantly surprised that having shared no info from the other dealerships (2 of them being Subaru), Open Road Subaru gave us the best quote with the most value right off the bat. I was amazed that no haggling nonsense was necessary. They stressed transparency and honesty and they proved it. What also made an impression on us was that every customer that was there looked happy and satisfied to be there. Nobody looked stressed, upset, concerned, anxious, or frustrated. In fact, every employee that we saw looked happy to be working there as well. Finally, the whole process from start to finish with them was unbelievably professional and efficient. We had the pleasure of dealing with Anthony Cabrera and Jesus Guzman, so ask for them when you go! More
Extremely helpful! Thank you Rob Hayes for taking great care of my cousin on the purchase of her new Outback. She had a great experience and will definitely be recommen Thank you Rob Hayes for taking great care of my cousin on the purchase of her new Outback. She had a great experience and will definitely be recommending the dealership to anyone looking for a Subaru. More
The car buying experience has many sides. Equally important is patience and caring customer service and understanding. Thank you John. Stephen and Open Road Union NJ. We are beyond appreciative . important is patience and caring customer service and understanding. Thank you John. Stephen and Open Road Union NJ. We are beyond appreciative . More
I had a great experience working with Open Road Subaru. In total I was there 3 times. Always happy to answer any questions and not pressure me. The helped me make a decision, met my price, and got me the c In total I was there 3 times. Always happy to answer any questions and not pressure me. The helped me make a decision, met my price, and got me the car I wanted. Ebelin, Anthony, and Jose were all great to work with. More
Excellent experience Jenna was very knowledgable regarding the Subarus and was able to help us figure out what we needed. We were able to get in and out with a new car pre Jenna was very knowledgable regarding the Subarus and was able to help us figure out what we needed. We were able to get in and out with a new car pretty quickly which was very helpful for us.I would recommend this place. More
Immediately upon entering the Dealership, Sales Consultant Cameron Samad displayed excellent customer service skills from greeting me to selling me an awesome SUV! Also Stephen Stoop, the Sales Ma Consultant Cameron Samad displayed excellent customer service skills from greeting me to selling me an awesome SUV! Also Stephen Stoop, the Sales Manager coordinated with Cameron to negotiate a payment equal to my budget! I highly recommend Open Road Subaru! 5 stars!!!!! More