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Open Road Subaru

Union, NJ

4.4
107 Reviews

2685 US-22

Union, NJ

07083

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107 Reviews of Open Road Subaru

December 01, 2025

Worth the 108-mile drive. Professional, patient, and genuinely customer-focused. Best dealership experience I’ve had in years. More

by Lois
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joao-Victor Goncalves, Alam Tutillo
Dec 02, 2025 -

Open Road Subaru responded

Hi Lois - Thank you for making the drive to Open Road Subaru! We are thrilled to hear that it was worth your while. Our team will be proud to receive your feedback.

November 22, 2025

Brought in for oil change and multi-point inspection. The tires low-air alert was on and I asked to check it out. On delivery, the low-air alert WAS STILL ON? xxx did you do? The wiper reservoir was More

by TonyD630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin
Nov 24, 2025 -

Open Road Subaru responded

Tony, I'm truly sorry for the oversight with your tire alert and wiper reservoir. It's disappointing to hear that we didn't meet your expectations during this visit, but I appreciate you bringing this to my attention. If you're willing to discuss further or allow us a chance to make things right, please don't hesitate to reach out. Thank you, John Lopes - General Manager - 908-270-6991

November 08, 2025

Service department at Subaru in union under the management of Dominic is superior no only in service but efficiency and friendliness More

by Supermom196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic and Devlin
Nov 10, 2025 -

Open Road Subaru responded

Thank you so much for your kind words! We'll be sure to pass along your compliments to Dominic and the rest of the team. Safe travels! - The Open Road Subaru Team

November 04, 2025

I really like this dealership. They go the extra mile. I love the part where they show the video of your car and the complete check-up they perform. You don't mind waiting because More

by Sharita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 04, 2025 -

Open Road Subaru responded

Hi Sharita, thank you for choosing Open Road Subaru and for sharing your five-star review! It's fantastic to hear that you enjoy our video updates, waiting area snacks, and car washes. The Open Road Subaru team truly appreciates your business and recommendation!

September 27, 2025

Efficient and quick. The video is pretty cool too..All explained and friendly. Will continue to comeback More

by Javiert57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 08, 2025 -

Open Road Subaru responded

We love to hear that you enjoyed our video updates and had an efficient experience with our team here at Open Road Subaru. We look forward to seeing you again next time!

September 26, 2025

I went to Open Road Subaru to buy a used car I had seen online. Nestor helped me and made me feel like I was buying a new car. He was very patient with all my questions and always made sure I had an all More

by Odaly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nestor Ramirez
Sep 30, 2025 -

Open Road Subaru responded

Thank you, Odaly! We are thrilled to hear that Nestor made your experience at Open Road Subaru a smooth and enjoyable one. We look forward to seeing you again in the future!

September 18, 2025

We just bought a new Subaru at Open Road Subaru. The sales experience was close to perfect - we were served by Rickardo. A real gentleman. The finance person "Will" was also great. We did a trade-in More

by peterkraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickardo, Will, Christine, Trade-in Manager and Alam
Oct 08, 2025 -

Open Road Subaru responded

Thank you for your kind words! We're thrilled Robert and Lou could assist you smoothly and respectfully. We wish you many safe and enjoyable miles ahead! - Open Road Subaru

August 28, 2025

Open Road Subaru was the best dealership to work with. I’m am a recent widow from Alaska and it has been very challenging taking on some the roles my husband did. One of them is buying a safe and reliable More

by Kikilutka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Colon and Lou in Financing
Oct 08, 2025 -

Open Road Subaru responded

Thank you for your kind words! We're thrilled Robert and Lou could assist you smoothly and respectfully. We wish you many safe and enjoyable miles ahead! - Open Road Subaru

May 29, 2025

Easiest and best car leasing experience! !! They helped me obtain the exact car that I wanted and explained all of the nuances of the car. Thank you to the Open Road Team. More

by sunshinemama60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, John, James
May 17, 2025

DO NOT WORK WITH RICKARDO! !!! I had came into this dealership to look at some used cars, I had asked about some cars on their website and almost all of them have been sold and More

by jquinn
Recommend Dealer
No
Employees Worked With
Rickardo
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