Open Road Mazda of Morristown

Great experience-Talk to Clark Just got a new cx-5. So far love the car. Dealt with clark, he was great to work with. Clark knows his stuff, as he own mazdas himself. He didn't Just got a new cx-5. So far love the car. Dealt with clark, he was great to work with. Clark knows his stuff, as he own mazdas himself. He didn't rush us and let us ask a whole bunch of questions. He gave us time to think and went through the mini manual page by page with us. He then sat in the car with me and showed me the features I'd eventually be using. Overall it was a great experience. I felt comfortable throughout the entire process. Much better experience than at mazda wayne (felt very rushed and rude sales people). More

For used cars, Amr Elsayed was the best dealer I bought my car with Amr Elsayed and he was extremely helpful, patient, and reasonable. He was not pushy at all or anything like "car salesman" stereo I bought my car with Amr Elsayed and he was extremely helpful, patient, and reasonable. He was not pushy at all or anything like "car salesman" stereotypes. He has even been in touch afterward to make sure my license and registration were being taken care of and tie up all the loose ends. He worked with us on getting all of the features I wanted within my price range and I walked away with a great car (well under the Blue Book listed value) and great experience. Definitely go see him!! I would even say if someone else tries to help you, ask for him instead (we initially spoke with someone else working there and he was not helpful at all, would have left and gone to another dealer if Amr didn't show up!). More

Professional, honest, extremely competent sales person About two weeks ago, my daughter and I visited Open Road of Morristown in search of a used Mazda 3 in perfect condition with low mileage. We could no About two weeks ago, my daughter and I visited Open Road of Morristown in search of a used Mazda 3 in perfect condition with low mileage. We could not have been luckier than to be introduced to Amr Elsayed, a Sales Consultant there, who took us under his wing to patiently demonstrate a half dozen possible vehicles and answer dozens of questions and spend hours of his time. Open Road is great because it maintains a large inventory of Certified Pre-owned models in near perfect condition. Amr revealed the pros and cons of each vehicle and helped us select the right model for my daughter. Amr then did an outstanding job of giving us a price proposal that was far better than Kelley Blue Book reported. Amr is an absolute pleasure to work with, so much so that when my son's car died, I drove straight to see Amr before considering another dealer. Needless to say, my son drove away with another immaculate car today. He and I simply could not be happier with Amr. Right now, I'm thinking of trading in my current vehicle with Amr, simply because my confidence and level of trust with him is unsurpassed, and that says something as I've been buying cars for 40 years. More

Great experience, no 11th hour hidden fees/price surprises! Very friendly, responsive, and took care of me along the way. I did my deal over the phone. When I came in, my car was all washed and ready for me t Very friendly, responsive, and took care of me along the way. I did my deal over the phone. When I came in, my car was all washed and ready for me to take home, and no hidden fees or price changes at the 11th hour. Omar made this lease a walk in the park. I would definetely recommend Omar and this dealership. More

Nightmare Experience Just constant issues with these people. Bought a new car 6 weeks ago, the transmission has already gone out on it. This wouldn't normally be an issue, Just constant issues with these people. Bought a new car 6 weeks ago, the transmission has already gone out on it. This wouldn't normally be an issue, but during negotiations they basically said if we took this one instead of the one we really wanted, they'd be able to work with us more on the price...now it's in the shop. Called my wife today and asked her for the title for our trade in...We offered it that day and they refused it, now they want it? Too bad guys. Steer clear of this dealership at all costs. I won't be coming back here. More

Painless buying experience. I am very happy with my experience at Open Road Mazda. My salesman, Chris Del Sordi was pleasant, helpful and informative. He did not pressure me and I am very happy with my experience at Open Road Mazda. My salesman, Chris Del Sordi was pleasant, helpful and informative. He did not pressure me and made the buying experience easy and fast. I would recommend Chris and this dealership. More

Excellent customer service My best experience at this dealership thanks to Marty and Mike. This dealership is worth every penny, Marty and Mike made very sure I get what I want My best experience at this dealership thanks to Marty and Mike. This dealership is worth every penny, Marty and Mike made very sure I get what I want in the car. This dealership is the best and I would recommend everyone to go to this dealership. More

Great Staff Excellent dealer and above par service! Visit Open Road for an awesome car buying experience! Friendly staff with top notch expertise will guide you s Excellent dealer and above par service! Visit Open Road for an awesome car buying experience! Friendly staff with top notch expertise will guide you seamlessly through your car buying experience. More

Great Service, No Sales Pressure! Arrived on a Monday afternoon. Was greeted by Michael Mago, Sales Manager. He spent a great deal of time with me, talking about the SUV I was interest Arrived on a Monday afternoon. Was greeted by Michael Mago, Sales Manager. He spent a great deal of time with me, talking about the SUV I was interested in and never once pressured me to buy the vehicle. The style I wanted was not on the lot so he went and found me a few options to consider. Once I decided which one I was interested in, the negotiations were professional, no back room secrets or last minute add ons. Turned out to be one of the best experiences I have ever had when buying a car! More

Great No pressure staff that you can work with. I leased a sedan and decided to make it an SUV and they made the mountain of effort painless for me. I defin No pressure staff that you can work with. I leased a sedan and decided to make it an SUV and they made the mountain of effort painless for me. I definitely feel I was treated fairly. More