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Open Road BMW of Roxbury

Roxbury, NJ

4.2
256 Reviews

840 Route 46 East

Roxbury, NJ

07847

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256 Reviews of Open Road BMW of Roxbury

January 06, 2023

Nick Dibernard was a pleasure to deal with and very informative and professional. The overall experience was phenomenal and would highly recommend him and the dealership he is affiliated with at BMW R More

by Alice Hallajian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DiBernard
Jan 17, 2023 -

Open Road BMW of Roxbury responded

Hello Alice, Thank you for the 5 star rating! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

January 02, 2023

I had a wonderful experience purchasing a pre-owned GLS 450 vehicle. The process was stress free and pleasant. Nick DiBernard was very thorough, professional and knowledgeable. He was able to find me a ve More

by Suresh Kumar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick DiBernard
Jan 17, 2023 -

Open Road BMW of Roxbury responded

Hello Suresh, Thank you for the 5 star rating! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

December 27, 2022

Nick DiBernard was great to work with. I found him to be honest, thorough, and professional. I have done business with Nick twice and both times he went out of his way to be helpful and More

by Dduncan956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 30, 2022 -

Open Road BMW of Roxbury responded

Hello, Thank you for the wonderful feedback! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

December 03, 2022

Just picked up our BMW X7 , Nice experience with Nicholas Dibernard . he was super nice and Very professional. More

by Shan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Dibernard
Dec 15, 2022 -

Open Road BMW of Roxbury responded

Hello, Thank you for the wonderful feedback! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

November 17, 2022

This is more a review of the salesperson than the dealership, given that my dealership interactions to this point have only been during the sales process. I worked with Nick DiBernard and had a grea More

by Ed M
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas DiBernard
Nov 29, 2022 -

Open Road BMW of Roxbury responded

Hello, Thank you for the wonderful feedback! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

November 04, 2022

Worst management and you can see the lie coming out of the salesperson's mouth before he speaks. Good luck people and dont trust anything coming out of the finance person's mouth. Unethical practices, th More

by -
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Castellaneta
October 18, 2022

Nicholas Dibernard sold me a used car and it was actually a nice experience. the negotiations were fair (although I would have liked to pay less, he was fair and reasonable). the whole process went very sm More

by tom L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Castellaneta
Oct 20, 2022 -

Open Road BMW of Roxbury responded

Tom, Thank you for the wonderful review! We are glad to hear that our team was able to give you a fantastic customer service experience. Thank you for shopping at Open Road!

September 27, 2022

What a great experience. We started out with a list of 4 BMW dealerships to visit. We were trading in my wife's car for a used X4. for her. First stop (won't mention name) l More

by brucem57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick DiBernard
Oct 20, 2022 -

Open Road BMW of Roxbury responded

Hello, Thank you for the great feedback! Glad our team was able to provide you a great customer service experience here at Open Road!

September 27, 2022

Nick was great to work with right from the start! Kept us informed on the car we were purchasing for our son and was a pleasure to talk with! Our whole experience at Roxbury BMW was great! More

by mbfleming4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Castellaneta
Oct 20, 2022 -

Open Road BMW of Roxbury responded

Hello, Thank you for the great feedback! Glad our team was able to provide you a great customer service experience here at Open Road!

September 21, 2022

Excellent, friendly service department, had agreat experience. Allison Bifano was a pleasure to deal with. More

by ampfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Bifano
Sep 27, 2022 -

Open Road BMW of Roxbury responded

Hello, Thank you for the great feedback! Glad to hear that Allison was able to give you a great Open Road experience.