Open Road Acura of Wayne

Servicio al cliente, atenciones muy buena. Mi vendedor Manny Anziani ( una persona muy servicial y amable ) Sin duda alguna recomendado y volvería otra vez. Thanks !! :) Manny Anziani ( una persona muy servicial y amable ) Sin duda alguna recomendado y volvería otra vez. Thanks !! :) More

Service department Note, If you do not purchase your car from them, they really don't try and help you with your car situation. They're always trying to make a quick Note, If you do not purchase your car from them, they really don't try and help you with your car situation. They're always trying to make a quick dollar off you. Took my car to the dealer i purchased it from (park ave acura) and they were able to assist me without charging me anything. More

A great car buying experience. Started online talking to Jessie, then transitioned to Manny when we got there. Went on a busy Saturday and didn’t not feel like we were being rushed and Manny took his time t Jessie, then transitioned to Manny when we got there. Went on a busy Saturday and didn’t not feel like we were being rushed and Manny took his time to explain everything there was with the new RDX and the difference between all the trim levels. More

Worst car buying experience. I bought certified MDX advance 2016 on Saturday 9/28. We closed on our house in same week and started moving so i was very tired, sleepy and was in hurry. So i just truste advance 2016 on Saturday 9/28. We closed on our house in same week and started moving so i was very tired, sleepy and was in hurry. So i just trusted the salesman and took their word for everything. Here some of the issues :- Issue # 1 - bought certified MDX advance 2016 on Saturday 9/28. I realized driver lock and remote start does not work as soon I brought car home. So I emailed Nick( my salesman) immediately and was advised to bring car back for service on Monday where I was told to wait for one month before they can fix it. I will have to drive car without being locked for a month or more. Issue # 2 - while taking test drive I was told not to worry about scratches they will be cleaned/fixed and car will look like new. When I took delivery it was late Saturday and their paint job guy comes only on Monday. Now when i went there on Monday, I was told that I will have to pay them to get it fixed. Issue # 3 when i asked that tires look little bit old, i was told it’s certified and they verify to make sure tires are in good shape. Now i see there are lots of cuts in tire inner side which i did not look while taking delivery. Issue # 4 I was not told that there is an accident on car, this was brought to me only when I agreed on price and my credit was run. More

I recommend Humberto J. Cruz I bought a new car today here, and the place was very clean. Also, the employees were very kind and nice, and it was satisfied I bought a new car today here, and the place was very clean. Also, the employees were very kind and nice, and it was satisfied More

Great experience will recommend Went just to see what options we had and drove out with RDX. Sales consultant Humberto J. Cruz greeted us and helped us with our trade and new lease. Went just to see what options we had and drove out with RDX. Sales consultant Humberto J. Cruz greeted us and helped us with our trade and new lease. His recommendations were great his service was phenomenal. Years ago I tried a different Acura dealer and was treated really bad, not here. At Open Road Acura of Wayne we were treated with respect and they worked great with us. I will be going back for my next lease. More

Great Experience I had a great experience at this location, Manny made my car buying experience very easy. I’m very happy with the purchase I’Ve made. I had a great experience at this location, Manny made my car buying experience very easy. I’m very happy with the purchase I’Ve made. More

Great car buying experience Love that my husband and I didn't get annoyed/frustrated/bored/etcetcetc while at this dealership. Most places waste your time and treat you like you' Love that my husband and I didn't get annoyed/frustrated/bored/etcetcetc while at this dealership. Most places waste your time and treat you like you're not a worthy customer. At Open Road Acura, we had a great experience working with Rob and everyone else that it felt like we were talking/dealing with friends instead of sales people. Already recommended my little brother to get his car from here next month. Honestly just love that it wasn't the usual sales vibe that you get from other dealerships or stores. Definitely recommend everyone check this place out for your next car! More

Great experience I went to the Acura Wayne office and u felt value as a customer. Many was the sales representative that assisted me on buying my first Acura. He text I went to the Acura Wayne office and u felt value as a customer. Many was the sales representative that assisted me on buying my first Acura. He text drive the vehicle with me and took the tine yo explain into detail all features the auto offer. Also contacted me right away to make sure everything’s was good and if I had any questions. I appreciate all he did for me and most important made me feel confident on my purchase. Also great deal and discount. Will definally recommend. Thank you many More

Excellent Service Great car buying experience. Bought used car from this dealer. Excellent service. Peterly Cherisier was very helpful and made our car buying very e Great car buying experience. Bought used car from this dealer. Excellent service. Peterly Cherisier was very helpful and made our car buying very easy. Appreciate More