Open Road Acura of Wayne

Great Dealership! I didn't know what to expect when I walked into Wayne Acura but Fred, the sales guy, made me feel at home. This is my third purchase of an Acura from I didn't know what to expect when I walked into Wayne Acura but Fred, the sales guy, made me feel at home. This is my third purchase of an Acura from this dealership and as you can see I enjoy doing business with them. They make you feel like family and as they say YOU are apart of the Acura Family. Great service extends to Carl and Ed too, great guys!! More

Great experience!!! Mr. Hill is very knowledgeable, extremely helpful & friendly. He took the time to professionally answer all of my questions & concerns with a smile. D Mr. Hill is very knowledgeable, extremely helpful & friendly. He took the time to professionally answer all of my questions & concerns with a smile. Definitely a great experience! More

Excellent Service from Open Road Acura of Wayne I would highly recommend this dealer to anyone looking to purchase an Acura. Fred Hill provided excellent customer service and did a great job. My hat I would highly recommend this dealer to anyone looking to purchase an Acura. Fred Hill provided excellent customer service and did a great job. My hat goes off to Carl and Ed as well, they did everything they could to find me financing so I can drive off in my new Acura TL. I will be bringing my business to this dealer for years to come based on my excellent experience here. More

Dealership Hospitality THE GENTLEMAN (JOSH, DANNY, CARL, AND ED) AT ACURA OF WAYNE, MADE MY CAR BUYING EXPERIENCE. ONE OF THE MOST PLEASANT AND WELCOMING EXPERIENCE EVER THE GENTLEMAN (JOSH, DANNY, CARL, AND ED) AT ACURA OF WAYNE, MADE MY CAR BUYING EXPERIENCE. ONE OF THE MOST PLEASANT AND WELCOMING EXPERIENCE EVER. DANNY WAS HELPFUL WITH ALL MY CAR GEEKY QUESTIONS AND HOSPITABLE WHILE WE WAITED ON THE BANKS, JOSH WAS PATIENT WITH EXPLAINING THE CONTRACT DETAILS, CARL WAS DILIGENT AND ATTENTIVE WITH MY NEEDS ON WHICH CAR BEST FITS ME AND MY BUDGET. ED WAS OVER ALL WELCOMING AND PATIENT WITH MY LAST MINUTE CHANGES. THEY DIDN'T JUST SELL ME A CAR. THEY HELPED ME BUY A CAR, EVEN FRED. (MY PERSONAL HATER) More

Great Service Experience I recently brought my MDX in for some warranty work. In the past, I haven't been very impressed with service writers at other dealerships. This was my I recently brought my MDX in for some warranty work. In the past, I haven't been very impressed with service writers at other dealerships. This was my first time at Open Road and I had a very good experience. Xenia Haines scheduled my appointments, explained in detail everything that I needed to know about my car, and made sure I was comfortable in the lounge. She even made sure that I was in and out in time to pick my kids up from school. She is very personable and asked about my dogs, my kids, and in general was super friendly and approachable. As a woman, it is easy to be intimidated at a dealership. Xenia really made me feel comfortable. I could tell that she was very knowledgeable and really knew what she was talking about. I had a very good experience working with her, and she will definitely be the reason that I come back to Open Road again. More

Can't wait to have service done I enjoy the wonderful personality that I receive every time I come here for service when Xenia is working. Always a pleasure to cone here I enjoy the wonderful personality that I receive every time I come here for service when Xenia is working. Always a pleasure to cone here More

Great place to go to. Every time I need my oil changed I go there; Everyone is extremely friendly & professional specially Xenia who always takes care of everything needed Every time I need my oil changed I go there; Everyone is extremely friendly & professional specially Xenia who always takes care of everything needed for my vehicle. I strongly recommend this place as they explain everything and are really personable. More

Xenia is absolutely terrific .She is accommodating and friendly. I would not go anywhere else for service because of her (and I have a place much closer to my home). She is THE BEST customer service per friendly. I would not go anywhere else for service because of her (and I have a place much closer to my home). She is THE BEST customer service person I have ever dealt with. She is very detail oriented. She always calls me and lets me know exactly what is going on with my car. There is no better feeling then to know someone (Xenia) is taking great care of my Acura. I always feel very confident when the car is in her possession. More

I've been using Open Road Acura of Wayne for the past 15 years. Upon meeting Xenia Haines, I was very impressed and overwhelmed by the amazing personalized customer service provided by Xenia. Her enthus 15 years. Upon meeting Xenia Haines, I was very impressed and overwhelmed by the amazing personalized customer service provided by Xenia. Her enthusiasm, and comittment to taking personal care of myself and providing a happy enviroment made me feel very special. It is very rare in our busy life and in society that people take the time and have the sencerity to really be of true service to their customers. I couldn't have asked for a better experience and highly recommend Xenia personally for all your service needs. More

Xenia treats customers as she would want to be treated...with honesty and integrity. She explained a recurring problem openly and honestly and offered me a remedial service opportunity. She is t treated...with honesty and integrity. She explained a recurring problem openly and honestly and offered me a remedial service opportunity. She is the only reason I still deal with this dealership since I have leased 3 prior Acuras but have never had the issues I have had with this car. More