Open Road Acura of Wayne

They give you auction price for your trade in Title says it all. No matter how much of a mark up on their car if any at all, an honest place will always give you what your car is worth. Your not b Title says it all. No matter how much of a mark up on their car if any at all, an honest place will always give you what your car is worth. Your not buying my car from and auction. Your buying it from me. Even with a printed out appraisal check online and from another Acura dealer, they still wanted to low ball me. Sorry but you guys need to be fair. Their price of their ilx was good, but it had an accident. It was worth around 15 grand being sold for around 17. They could've given me the 21 grand that my car (with only 10 thousand miles 2014) is worth, good thing they didn't because I wouldn't have gotten my new Beamer if they gave me what I wanted. And for that I give three stars. More

Outstanding Customer Service! I want to thank the amazing team at Open Road Acura of Wayne for the wonderful experience I had while purchasing my 2014 Acura RDX. From the moment I I want to thank the amazing team at Open Road Acura of Wayne for the wonderful experience I had while purchasing my 2014 Acura RDX. From the moment I walked into the dealership, I received a warm welcome from Christopher Adams, the General Manager, and Jarred Manzone, my sales consultant. Jarred showed me the vehicle I was interested in, took me for a test drive, and I fell in love with the vehicle. He was extremely knowledgeable and answered all of my questions. I really appreciate how friendly, honest, and professional he was throughout the process. I got a great deal and impeccable customer service. Christie Reichert, my Finance Manager was also outstanding. She quickly took care of all my paperwork, and was so courteous and professional. It was such a pleasant experience that I plan on being a loyal customer. More

Jorge and George is great! Love my 2016 ILX If you want a great deal, come to see Jorge at open road Acura of Wayne. He took excellent care of me and my family. He even took the time to amuse my If you want a great deal, come to see Jorge at open road Acura of Wayne. He took excellent care of me and my family. He even took the time to amuse my newborn. Great deals, great service, and caring at this dealership! George the sales manager also came over and said hello, extended his help. Great deal and people!!!! I love open road of Wayne. More

Acura Buyer Excellent , friendly and smooth transaction by George,ED,Johanna, Mike Musevi, Josh and Christie. Will do business again. Fair and square value(intact Excellent , friendly and smooth transaction by George,ED,Johanna, Mike Musevi, Josh and Christie. Will do business again. Fair and square value(intact more) paid on tradeFrom start to finish no issues More

Best experience for my 1st car purchased. I know this is a late review, but I just want to let others know the type of services they had given me. I came to the dealership to purchase 2013 Hon I know this is a late review, but I just want to let others know the type of services they had given me. I came to the dealership to purchase 2013 Honda Accord Ex-L V6 they had. We met with the salesman Fred Hill, he did everything he could with Ali to give me the best offering price. I'm very satisfied with my purchase till this day. Fred is a cool guy. My friends and I had a great conversation with Fred which led comfort and he gave us space for us to decide which I really appreciate and others dealers lack off. I came on mid late April (Wednesday) to process the paperwork but it got pushed a day late so they told me if i could come in the next day. However, my friend drove me there and I had no other transportation to go there so then they insisted to pick me up because one of the salesman lived around my area. Honestly, this was the best experience for me and I just want to thank Fred Hill, Ali Mahidashti, and especially Atif for picking me up for making this happen. FRED don't forget to visit TURTLE BAY. *thumbs up* More

Service work I stopped in for unscheduled service and Brad S. And the entire staff couldn't have been more helpful. While I waited for my car to be finished I was I stopped in for unscheduled service and Brad S. And the entire staff couldn't have been more helpful. While I waited for my car to be finished I was able to relax and watch tv in the cafe area. More

Service dept Frank Natilla is the most honest and dependable technician I have ever met! I will never go to another machanic again. He was straight forward and t Frank Natilla is the most honest and dependable technician I have ever met! I will never go to another machanic again. He was straight forward and told me the truth about my car issues and I trust him with my car. More

Proud Owner of a New MDX This was my first time buying an Acura and I am extremely impressed with the quality and the service that I received at Open Road Acura of Wayne!! Eve This was my first time buying an Acura and I am extremely impressed with the quality and the service that I received at Open Road Acura of Wayne!! Everyone at the dealership was very friendly and professional. I highly recommend Sales Consultant, David Sinderbrand and Finance Manager, Christie Reichert. Together they made my experience smooth and pleasurable. David was very thorough from start to finish and in the end made sure that I was familiar with every feature on my new MDX --- and there are a lot!!!! As for Christie, she went above and beyond to get me the best interest rate and also made sure that all my needs were met. I strongly recommend going to Open Road Acura of Wayne for your next vehicle. Overall, I had a great experience!! More

Extremely Satisfied Customers If you are planning on purchasing an Acura, don't look any further than Open Road Acura of Wayne. My husband and I did the legwork and were glad we co If you are planning on purchasing an Acura, don't look any further than Open Road Acura of Wayne. My husband and I did the legwork and were glad we contacted Open Road. My initial phone conversation with Fred was all it took for us to travel the 60 miles to purchase our new 2015 MDX. Fred found the color combo we wanted that other dealerships had difficulty locating. He also matched the lowest price we were able to obtain without the usual haggle. Thanks to the sales manager Ali for approving the great deal on all the extra accessories we purchased. Meeting and working with Fred Hill and Ali Mahidashti exceeded our expectations. It was a pleasure dealing with these professionals. We are thrilled with our purchase and highly recommend Open Road Acura of Wayne. More

Who could believe it, a great used car experience! Fred Hill and Ali Mahidashti together made my recent used car purchase the best car buying experience I ever had. I prepared myself mentally for the h Fred Hill and Ali Mahidashti together made my recent used car purchase the best car buying experience I ever had. I prepared myself mentally for the hard sell that you normally get the minute you step on the lot but it wasn’t like that at all. I was buying a first car for my daughter, which by itself is a scary thought. I had a tight budget in mind, understanding that in the coming years I will be paying K$40+ in college tuition. Fed and Ali helped me get a great used car that gives me a little piece of mind as far as being safe and reliable for a young driver. There is no doubt that I will go back to Open Road Acura for my next car. Thank you gentlemen. More