Open Road Acura of East Brunswick

Alex the salesperson was extremely thorough in his handling of the details of the transaction. He was also thorough in the way he trained me in the vehicle's different functions. Alex was very kind a handling of the details of the transaction. He was also thorough in the way he trained me in the vehicle's different functions. Alex was very kind and extemely helpful. Steve Flaster did everything he could to make sure my needs were met in the purchasing process. Steve did an excellent job throughout, from the moment I stepped into the dealership until the papers were signed. He is all about service and made me feel comfortable throughout the process. When I realized that I left my EZPass in the old vehicle and called him about it, he quickly retrieved the transponder from my old vehicle and had it ready when I returned. he also found that I left sunglasses in the overhead holder. He was great. Cally made sure that she kept in touch with me and arranged my appointments according to my busy schedule. When I had cancelled at the last minute a couple of times Cally was quick to reschedule and made it work for me. She always followed up with a call to make sure all was taken care of. Amy was a real pleasure to work with. She is extremely down to earth and easy to talk to. She really bent over backwards to meet my requests and challenges during the process and definitely went above and beyond. Amy answered all of my questions and addressed all of my concerns. It was a pleasure working with Amy. She is definitely a tremendous asset to your organization. I am a returning customer and I look forward to doing it all again in 3 years. More

I have always had an excellent experience when I have come in to this dealership. The Sales person was very helpful, knowledgeable and friendly.I have had 3 Acuras from this dealer ship and I am very imp come in to this dealership. The Sales person was very helpful, knowledgeable and friendly.I have had 3 Acuras from this dealer ship and I am very impressed with everyt visit. I would shurly recommended this dealership to my friends and family. This recent visit was top notch. I thank the Staff and I love my new car. More

Everyone in the dealership was friendly, knowledgable and offered us a good deal. We ended up being 2 vehicles, 1 new and 1 pre-owned. We were satisifed with the attention to detail and the level of custom offered us a good deal. We ended up being 2 vehicles, 1 new and 1 pre-owned. We were satisifed with the attention to detail and the level of customer satisifaction. Would return in years to come. Would also refer the dealership to friends and family. More

Though our interaction started off poorly (they did not give me a quote I requested on line), we did buy from there because it was the best price available. Michael was courteous, profesional and help give me a quote I requested on line), we did buy from there because it was the best price available. Michael was courteous, profesional and helpful. Overall, if you have your homework done, this is a right place for you. More

This the second vehicle I have leased from them this This the second vehicle I have leased from them this year. I am a twenty year customer of Acura and I have leased seventeen cars in that time. This the second vehicle I have leased from them this year. I am a twenty year customer of Acura and I have leased seventeen cars in that time. They are especially concerned that their customers are treated right and I was no exception. I would recommend anyone to this dealership. No wonder they are the number one dealer in the region. More

The only reason for the "4" or "good" on price is that 2011 model year autos are out. The 2010 model year is already 1 year old. The auto I purchased is a model 2010. And since the car depreciates as s 2011 model year autos are out. The 2010 model year is already 1 year old. The auto I purchased is a model 2010. And since the car depreciates as soon as you leave the lot, I should have been given a little more off the price. More

Excellent, courteous & professional customer service. This was the most pleasant car buying experience that I've ever had. Everything from the cars functions to the additional services/warranties availab This was the most pleasant car buying experience that I've ever had. Everything from the cars functions to the additional services/warranties available were very well explained. Looking forward to doing business with Open Road Acura again in the future. More

We have recently purchased 2010 Acura TL-Tech at the Open Road Acura. It was very pleased with car purchase and everyone was curteous and helpful, especially Ms. Maggie Khalil (10 out of 10). Very s Open Road Acura. It was very pleased with car purchase and everyone was curteous and helpful, especially Ms. Maggie Khalil (10 out of 10). Very swift and nice transactions, thank you very much for a pleasurable and hassle free experience. My family enjoyed the entire transaction. Thanks Muthumani More

The only downside to the experience was that the vehicle was not ready for me when I arrived in spite of the fact that the pick up was arranged a week in advance. It needed to be cleaned and ?waxed before was not ready for me when I arrived in spite of the fact that the pick up was arranged a week in advance. It needed to be cleaned and ?waxed before I received it and that was not done until I arrived to pick the car up. It should have been done the day before and left inside until pick up the next morning. Melvin Morales was very friendly and helpful. I think Open Road is very lucky to have him as a salesman! More

My experience with Open Road Acura was very pleasant and stress-free. I was very pleased with the flexibility and quality customer service provided by both Maggie and Steve. In negotiating a payment plan I stress-free. I was very pleased with the flexibility and quality customer service provided by both Maggie and Steve. In negotiating a payment plan I was able to reach a number that I was comfortable with. Maggie was especially helpful the day I picked up my car as she set me up and showed me several features so that I can easily use my new car. More