Open Road Acura of East Brunswick

I was very pleased with everyone I dealt with. My only complaint is that the interest rates obtained for my loan for a used vehicle were not as good as I had hoped, considering the interest rates for new complaint is that the interest rates obtained for my loan for a used vehicle were not as good as I had hoped, considering the interest rates for new vehicles are so low and I have excellent credit. More

I think customer service is great because my first talk with Mary Gebhardt was excellent. She is very friendly and made me feel very welcome and made me think that open road acura is the best dealer. Howe with Mary Gebhardt was excellent. She is very friendly and made me feel very welcome and made me think that open road acura is the best dealer. However my overall experience is only good, because on the buyers guide under features is listed that the cargo net is included on the price of the car. The sales consultant told me that I had to buy it which I did trusting her word. I want a refund for the cargo net. I think this is false advertisement. More

Sam was a gentleman to me and my family. Sam is the main reason for my return visit in which I leased the new 2011 Acura 2011 MDX w/Tech & ENT. He answered all my questions and was very polite and not like reason for my return visit in which I leased the new 2011 Acura 2011 MDX w/Tech & ENT. He answered all my questions and was very polite and not like a typical salesman. He did not push me into a deal I would have regreted later on. When the numbers were close Ralph came to see me, again very friendly and polite. They went above and beyond what they had to to make the deal. I got the price I wanted with no hassle. I will definatly recommend Sam and Open Road Acura to my friends and family. More

My brother-in-law and I walked inn into Open Road Acura in East Brunswick NJ to just shop around for a used car. As we walked inn, we were great by this young gentlemen called Tarak Mehta. He was so welcom in East Brunswick NJ to just shop around for a used car. As we walked inn, we were great by this young gentlemen called Tarak Mehta. He was so welcoming greeted us as if he knew us for ages (this made us feel we are really welcomed there) offered us some refreshments too as well. Then we walked around the car lot to see what they have. Finally we saw a car we liked, and then we went and settled the deal. Over all this dealership has great sales representatives who work with your needs, and try to see what is really best for you and keeping your financials in mind. They will not just a throw a car at you randomly and would not put any kind of pressure like how most dealers do. I high recommend this Open Road Acura for the place to buy your next dream car or even if you just need a regular car for your day to day use. Also keep in mind they just don’t sell Acura’s they sell many other manufacturers. I have seen it with my own eyes and plus due to we bought an Infiniti from them. More

This is the second car i have leased from Open road Acura. Ronnie, the Finance manager and Antonella Z. are great. Antonella is a sales profssional and you can tell she cares about her, your, customers Acura. Ronnie, the Finance manager and Antonella Z. are great. Antonella is a sales profssional and you can tell she cares about her, your, customers. Thanks so much. Keep up the good job. Jim C. More

John is very friendly and fully knowledgeable. He is also very persuasive. He has been very helpful in concluding the transaction in a day from application till delivery of vehicle of particular specificatio very persuasive. He has been very helpful in concluding the transaction in a day from application till delivery of vehicle of particular specification with choice of exterior and interior color scheme. Keep it up John. More

We came to open road Acura to get a new car and were greeted by Maggie Khalil. She is a very pleasant young woman, who gave us outstanding customer service. She was very friendly, cooperative, and took greeted by Maggie Khalil. She is a very pleasant young woman, who gave us outstanding customer service. She was very friendly, cooperative, and took us to the parking lot to show us the colors of the new Acura models. Even though we didn't get a good deal the first time we came, she fought to keep us as customers, and gave us a great price later that week.When we came to pickup the car, all the paperwork was ready for us, and everything went smoothly.We had a great overall experience. Thank you Maggie. More

Maggie was responsive and extremely helpful in every way--friendly, courteous and patient. She knew everything I needed to understand about the new car and helped with setting up some of the features an way--friendly, courteous and patient. She knew everything I needed to understand about the new car and helped with setting up some of the features and demonstrating how they worked. She also provided a helpful comparison of features and never seemed rushed even on a very busy day at the dealership. Steve helped us reach terms of sale in a direct and straightforward way that wasn't pushy. We appreciated this. More

Alex the salesperson was extremely thorough in his handling of the details of the transaction. He was also thorough in the way he trained me in the vehicle's different functions. Alex was very kind a handling of the details of the transaction. He was also thorough in the way he trained me in the vehicle's different functions. Alex was very kind and extemely helpful. Steve Flaster did everything he could to make sure my needs were met in the purchasing process. Steve did an excellent job throughout, from the moment I stepped into the dealership until the papers were signed. He is all about service and made me feel comfortable throughout the process. When I realized that I left my EZPass in the old vehicle and called him about it, he quickly retrieved the transponder from my old vehicle and had it ready when I returned. he also found that I left sunglasses in the overhead holder. He was great. Cally made sure that she kept in touch with me and arranged my appointments according to my busy schedule. When I had cancelled at the last minute a couple of times Cally was quick to reschedule and made it work for me. She always followed up with a call to make sure all was taken care of. Amy was a real pleasure to work with. She is extremely down to earth and easy to talk to. She really bent over backwards to meet my requests and challenges during the process and definitely went above and beyond. Amy answered all of my questions and addressed all of my concerns. It was a pleasure working with Amy. She is definitely a tremendous asset to your organization. I am a returning customer and I look forward to doing it all again in 3 years. More

I have always had an excellent experience when I have come in to this dealership. The Sales person was very helpful, knowledgeable and friendly.I have had 3 Acuras from this dealer ship and I am very imp come in to this dealership. The Sales person was very helpful, knowledgeable and friendly.I have had 3 Acuras from this dealer ship and I am very impressed with everyt visit. I would shurly recommended this dealership to my friends and family. This recent visit was top notch. I thank the Staff and I love my new car. More