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Open Road Acura of East Brunswick

East Brunswick, NJ

3.2
406 Reviews

1041 State Route 18

East Brunswick, NJ

08816

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406 Reviews of Open Road Acura of East Brunswick

November 14, 2011

This was a great experience. The sales team was extremely professional and courteous and we walked away feeling very well taken care of. We also felt like we got the best possible deal on our new car. This i More

by nadz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Messina
November 14, 2011

Good experience, honest transaction, dealer provided all the details in advance and there were no "surprises" during closing procedure. It was important for me not to waste anytime and sales person acted pr More

by kyzhik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry
November 14, 2011

Every person I dealt with was pleasant, knowledgable, and helpful. In particular John Genovese, the salesman, teered us in the right direction for the model that would be best for us. More

by Bob Cipolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Genovese, Ron Bushman, Antonell
November 13, 2011

Friendly, helpful. Walked me through leasing process step by step. It Made leasing my car easy and simple. Also offered a very good lease deal. More

by chengj02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonella
November 08, 2011

In follow-up conversation with reps from the dealership my experiences were excellent, including Mr. Kornacki and Mr. Palumbo. I would recommend Open Road Acura of East Brunswick. More

by lipman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kornacki
Nov 10, 2011 -

Open Road Acura of East Brunswick responded

Dear Mr. Lipman, I'm sorry for your disappointment. We do try to make every customer's new car delivery a very pleasant experience. Our sales representative did ask you to please submit your insurance information a few days prior to picking up your vehicle to ensure a smooth transaction. If you had faxed us the information as requested or had your policy number available, we could have averted any delay in your delivery. We cannot release a vehicle without proof of insurance. I hope you are enjoying your vehicle and wish you many years of enjoyment with it. Best Regards, Cally Pivano Tendrick Business Development Manager

November 07, 2011

Great experience. Very honest, accommodating and customer centered! I didn't feel pressured and they definitely worked with me in a way that suited me very well. Ask for Ralph, Cali and Antonella! More

by Rg004k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cali, Antonella, Ralph
November 01, 2011

I went in to service my previous Acura vehicle (2009 TSX Lease) and an opportunity was offered to me that I could not refuse. It put me in a more advanced Acura and maintained my monthly payment in the same More

by smithci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Morales, Steve Manager
November 01, 2011

I worked with Michael Messina and he is simply the best sales professional I have ever interacted with. He was very very informative, knew what he was talking about, very polite, patient and courteous. He More

by kingrajiv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Messina
October 30, 2011

The staff at Open Road Acura of East Brunswick were kind and courteous. They were as excited to show my family and I the features of the Acura MDX as we were to see it. Their professionalism saved the sal More

by Twonica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Genovese, Ralph Rugierro
October 26, 2011

Although I do love my new TSX, I still favor my previous 2005 TSX. I am glad my son will be getting my 2005 TSX. Personally, my new 2011 TSX seems a bit bulky and I noticed the weight class has increased. More

by JMMiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Ron, Antonella
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