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Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,399 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,399 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
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June 24, 2025
Poor service after the sale! Made a service appointment only to be told they would want to keep it for 3-5 days before diagnosing my problem. When I asked them why they were ma Made a service appointment only to be told they would want to keep it for 3-5 days before diagnosing my problem. When I asked them why they were making appointments for service, knowing that they could not get to it, I was told “we are busy”. But, of course, they weren’t too busy to sell me an $80,000 truck. Very poor management. More
by Williamrblack
Employees Worked With
June 24, 2025
Although initially the service provided created a potentially very serious situation, Shawn Dearling took care of me and the situation with kindness i owning the responsibility of the inadequate serv potentially very serious situation, Shawn Dearling took care of me and the situation with kindness i owning the responsibility of the inadequate service. I left feeling still heard and valued but still uneasy. I give them a 4 for their efforts of trying to correct this situation. More
by robert.j.hughes3
Verified CustomerJune 24, 2025
Michael had great customer service and very friendly. Even though I had made an appointment, I had to wait a while, but time by taking a walk so it wasn’t a huge deal Even though I had made an appointment, I had to wait a while, but time by taking a walk so it wasn’t a huge deal More
by natalie20
Employees Worked With
June 24, 2025
I don't live near the Dealership. They delivered like my neighborhood Jeep dealer. Well done. They delivered like my neighborhood Jeep dealer. Well done. More
by j.roth91011
Employees Worked With
June 24, 2025
No hassle, accommodating, professional. Done on time, done correctly. Very consistent in the way they do things. Done on time, done correctly. Very consistent in the way they do things. More
by Fisherman0112
Employees Worked With
June 24, 2025
They did a good job. Quick and efficient. Very courteous and helpful. Nice clean place. Quick and efficient. Very courteous and helpful. Nice clean place. More
by jbrow77013
Employees Worked With
June 23, 2025
Lack of communication Had an appointment, and it still took a week to look at my vehicle! took a week to look at my vehicle! More
by jrkrones
June 21, 2025
Kendrick is nice but doesn't listen to my needs. He seemed like he doesn't care. I tried to explain everything going on and he was rushing me. I came in thinking I'd get my car diagnosed and fully f He seemed like he doesn't care. I tried to explain everything going on and he was rushing me. I came in thinking I'd get my car diagnosed and fully fixed. I already paid my $200 deductible, then another $300+ just for an oil change, tire rotate and balanced, and windshield washer fixed, but my car wasn't aligned and asked me to bring it back to get two sensors that is another few hundred. Probably expecting another $200 deductible. I cannot be without my car to keep dropping it o f f. That's why we are purchasing it, because my old suv is no good. We pat too much in payments to be charged our body parts to repair. Just maintenance upkeep is too expensive to take to your dealership. Life is too hard already. We're not rich. More
by samuelkennedy011
June 21, 2025
He was very kind and helpful throughout the process! Next time I come back I will request to work with him again! Next time I come back I will request to work with him again! More
by RebeccaR
