Okeechobee Dodge Chrysler Jeep Ram

We had our car towed in for repairs and Cheryl was our service.gal...she said they didn’t have the parts and didn’t know when they could get them..we found some of the parts and she said she would get the service.gal...she said they didn’t have the parts and didn’t know when they could get them..we found some of the parts and she said she would get the rest by Monday...we took ours in Monday morning and she said the parts were there and they would get right on it...by Monday afternoon after several calls and no response she finally told us they got the wrong parts, but they finally had them..we got a text from her on Wednesday morning and said the car would be done as soon was it was test driven and she would let us know...at noon we just went in to pick it up and it was her day off...she had been lying to us all along,..the car had been finished on Tuesday..which we had made several calls that afternoon with no response..Dwayne Tanner took over Wednesday and he was very nice and solved our problems..after we left we got a text from Cheryl telling us our car was done...if she told us several lies who would want her as a service representative. More

Wow I stopped by on Saturday because the seat moved forward and would not go back enough to drive Service just closed and I was stuck and in a panic The first person that came out to help asked my forward and would not go back enough to drive Service just closed and I was stuck and in a panic The first person that came out to help asked my problem I told him and he said what years is this a 2018? I said no 2021 he asked how many miles and I realized he only wanted to sell me a new jeep!!! What the heck Worst customer service ever Then Jason Paraons walked out and asked what was going on By then, I was almost in tears trying to figure out how I was going to get home He took a look, and said wait while I look online to see if I can help 5 minutes later he appears with a screw driver, fixed my seat and I could not stop thanking this kind soul enough while the sales person was not a nice man, I was so impressed with Jason that I would give him 10’stars if I could. Because of Jason, I will buy my next car there if he is still around And I don’t even know if he is a sales person! Thank you Jason for saving this old lady More

Took vehicle in for a couple of recalls. Everything was SAT..Staff was very nice and accommodating. Everything was SAT..Staff was very nice and accommodating. More

Our experience was great! Rapid approach and willingness to work. The paperwork time was clear and fast. Thanks! Rapid approach and willingness to work. The paperwork time was clear and fast. Thanks! More

I went in for a repair and was found to have a major problem. Too much for repair. Dwayne Tanner was awesome and introduced me to Samantha who was wonderful and assisted me in purchasing another vehicle problem. Too much for repair. Dwayne Tanner was awesome and introduced me to Samantha who was wonderful and assisted me in purchasing another vehicle. She listened to my needs and then I met Alex who had my needs in place and showed great concern for my safety and protection. This was a great experience all the way around. Thanks to all involved. More

I felt confident buying a jeep from a jeep dealership bc I was told that it had been inspected and serviced by Jeep mechanics. Less than 100 miles after purchase it's at another dealership fixing items tha I was told that it had been inspected and serviced by Jeep mechanics. Less than 100 miles after purchase it's at another dealership fixing items that shouldnt have been missed. I contacted both the salesperson and the finance manager and never got a response. You sell someone a car a week ago and when they notify you there are issues you dont even reach out?? The new sales manager Kyle had said multiple times that the previous manager priced my car too cheap but they made up for it by adding 30% to the price in dealer fees which included a $1500 accessory fee for "getting it ready for sale" 100 miles later it's sitting at a different dealership More

Excellent customer service. Thanks to Dalila for asisting to find my work truck! Would recommend 100% Thanks to Dalila for asisting to find my work truck! Would recommend 100% More

Ease of scheduling service visit on line Knowledgeable and experienced service technicians Service manager provided periodic updates on timeline of services provided Cleanliness of vehicle after servi and experienced service technicians Service manager provided periodic updates on timeline of services provided Cleanliness of vehicle after service completion More

Ease of scheduling service visit on line Knowledgeable and experienced service technicians Service manager provided periodic updates on timeline of services provided Cleanliness of vehicle after servi and experienced service technicians Service manager provided periodic updates on timeline of services provided Cleanliness of vehicle after service completion More

Best truck we could ask for the whole team was great. Abel , Lou , Eric were so good to us! Abel , Lou , Eric were so good to us! More