Ocean Cadillac - Service Center

Orlando Castellon from the Service Department resolved a very complicated diagnostic issue in our vehicle and made it look easy. The parts were on backorder, he followed up very professionally and delivere very complicated diagnostic issue in our vehicle and made it look easy. The parts were on backorder, he followed up very professionally and delivered the results in an excellent manner. The repairs were scheduled efficiently and performed promptly. Done right the first time. It's very special to receive customer service like the one he delivered. More

Orlando did a nice job keeping me informed as to the status of my repairs. status of my repairs. More

The service department and Orlando Castellon are really courteous, helpful and efficient. Unlike some service centers nothing is too much trouble and Orlando always keeps you informed of progress. courteous, helpful and efficient. Unlike some service centers nothing is too much trouble and Orlando always keeps you informed of progress. More

Muy buen servicio, y una atención excelente y personal de parte de orlando el advisor. Muchas gracias. parte de orlando el advisor. Muchas gracias. More

I highly recommend Ocean Cadillac dealership they have an amazing crew, my purchase was really pleasant and smooth I will recommend ocean Cadillac to all my family and friends. amazing crew, my purchase was really pleasant and smooth I will recommend ocean Cadillac to all my family and friends. More

Mr. Castellón was helpful and provided excellent service. My vehicle was washed and finished promptly. Thank you! My vehicle was washed and finished promptly. Thank you! More

I had an amazing experience at Ocean Cadillac! From the moment I walked in, the team was welcoming, professional, and genuinely helpful. They took the time to understand what I was looking for and From the moment I walked in, the team was welcoming, professional, and genuinely helpful. They took the time to understand what I was looking for and made the whole process smooth and stress-free. No pressure, no hidden fees—just honest, straightforward service. They were knowledgeable, efficient, and made sure I drove away feeling confident in my purchase. If you’re looking for a dealership that truly cares about its customers, I highly recommend Ocean Cadillac! More

Very customer service oriented and sensitive to my needs and time, friendly service and very comfortable waiting area and time, friendly service and very comfortable waiting area More

The dealership is clean, everyone courteous acknowledges your presence. Orlando Mancino was clear on services i needed etc.ty your presence. Orlando Mancino was clear on services i needed etc.ty More