Check out Daniel Baster's reviews on DealerRater

August 24, 2025

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Best customer service and dealership in Miami, Florida! They truly go above and beyond to make sure customers get the very best. The experience was smooth, professional, and friendly from start to finish. They truly go above and beyond to make sure customers get the very best. The experience was smooth, professional, and friendly from start to finish. Highly recommended — 100% satisfied! More

by OZUNIGA1994

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Anthony Santos

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Aug 24, 2025 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! General Sales Manager - Jack Mitrani (954) 471-2704

August 07, 2025

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Great place I realy enjoyed the service here and I will definitely be back for all my vehicle needs here in the future. Thank you so much again and I also recommend more customers to bring their vehicle he definitely be back for all my vehicle needs here in the future. Thank you so much again and I also recommend more customers to bring their vehicle here. More

by LOMBROZOMIC6

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Enrique Capiro, Ricardo Rivero, Michael Lombrozo, Zachary Dehring, Adriana Molina, Fabio Arciero

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Aug 07, 2025 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

July 22, 2025

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Orlando Daniel and Odalis were ready to help as soon as I arrived. They offered a loaner and the vehicle was repaired and washed upon my arrival. Great communication and customer service arrived. They offered a loaner and the vehicle was repaired and washed upon my arrival. Great communication and customer service More

by jesse

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Michael Lombrozo , Orlando, Odalis

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Jul 22, 2025 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Manager - Fabio Arciero (954) 993-9242

July 05, 2025

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Great experience with michael at the dealership super nice treatment. I felt like I was like home. They really listen to you and want to make sure you're happy with your purchase. nice treatment. I felt like I was like home. They really listen to you and want to make sure you're happy with your purchase. More

by SOFIPINEDO

Verified Customer

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Ricardo Rivero, Michael Lombrozo, Zachary Dehring, Jack Mitrani

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Jul 05, 2025 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! General Sales Manager - Jack Mitrani (954) 471-2704

June 02, 2025

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Everyone was very helpful. They picked up the car on time and returned it washed and cleaned. They picked up the car on time and returned it washed and cleaned. More

by Jadefillipo

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Enrique Capiro, Ricardo Rivero, Zachary Dehring, Adriana Molina, Mary DePietro, Fabio Arciero , Maritza De Los Santos, William Greene

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Jun 02, 2025 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Manager - Fabio Arciero (954) 993-9242

April 30, 2025

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If you want ripped off, this is the dealer. Marking up a 165k Escalade to 212k to xxxx customers. Run from this dishonest dealer as fast as you can. Any dealers adding their garbage "dealer adj Marking up a 165k Escalade to 212k to xxxx customers. Run from this dishonest dealer as fast as you can. Any dealers adding their garbage "dealer adjustment fee" does not care about the customer. There are several Cadillac dealers that will not take advantage of their customers, shop around. More

by Onemusicfl

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Recommend Dealer

No

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May 03, 2025 -

Ocean Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. General Sales Manager - Jack Mitrani (954) 471-2704

May 03, 2025 -

Ocean Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. General Sales Manager - Jack Mitrani (954) 471-2704

April 30, 2025

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Excellent service highly recommended they treat you like you part of the family 5 star dealer you part of the family 5 star dealer More

by HERNANYOLI1424

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Lombrozo

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Apr 30, 2025 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. General Sales Manager - Jack Mitrani (954) 471-2704

March 21, 2025

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I had an amazing experience at Ocean Cadillac! From the moment I walked in, the team was welcoming, professional, and genuinely helpful. They took the time to understand what I was looking for and From the moment I walked in, the team was welcoming, professional, and genuinely helpful. They took the time to understand what I was looking for and made the whole process smooth and stress-free. No pressure, no hidden fees—just honest, straightforward service. They were knowledgeable, efficient, and made sure I drove away feeling confident in my purchase. If you’re looking for a dealership that truly cares about its customers, I highly recommend Ocean Cadillac! More

by ALEX AGUIRRE

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Anthony Santos , Fernando Diaz

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Mar 24, 2025 -

Ocean Cadillac responded

Alex, Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Albert Pratts (305) 775-2011

March 10, 2025

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The service has been deplorable to say the least. SALES tactics very unprofessional and unreprehensible. SALES tactics very unprofessional and unreprehensible. More

by ACJ

Verified Customer

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Recommend Dealer

No

Other Employees Tagged: Adriana Molina

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Mar 10, 2025 -

Ocean Cadillac responded

Dear ACJ, Thank you for sharing your feedback. We sincerely regret that your service experience did not meet your expectations. At Ocean Cadillac, we are committed to delivering exceptional customer service, and it is disappointing to hear that we fell short in your case. We would greatly appreciate the opportunity to understand your concerns in more detail and work towards making things right. Your satisfaction is important to us, and we would like to know what we can do to improve your experience. If there is anything specific we can address, please let us know how we can assist in changing your perception. At your convenience, please reach out to us at 954-993-9242, so we can discuss your experience further. We genuinely value your business and would love the opportunity to regain your confidence. If we are able to resolve your concerns and regain your confidence, we would also appreciate if you would consider updating your review to reflect your revised experience. Thank you again for your time, and we look forward to speaking with you. Best regards, Fabio Arciero Service Director Ocean Cadillac

March 01, 2025

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I Cadillac stayed in service over 2 1/2 months just got it back and still making noise and not shifting properly it back and still making noise and not shifting properly More

by Mitchellmario

Verified Customer

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Service Communication

Recommend Dealer

No

Other Employees Tagged: Ricardo Rivero, Zachary Dehring, Adriana Molina , William Greene, Victor Lopez

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Mar 05, 2025 -

Ocean Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sales Manager - Victor Lopez (954) 471-2704

Mar 05, 2025 -

Ocean Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sales Manager - Victor Lopez (954) 471-2704

Daniel Baster

General Manager

Ocean Cadillac

11 Reviews of Daniel Baster

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