Adriana Molina
Adriana Molina at Ocean Cadillac
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Adriana Molina

Service Advisor

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.8
30 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

30 Reviews

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30 Reviews of Adriana Molina

May 21, 2024

Dealership Rating
Employee Rating

Adriana is amazing. I been going to ocean cadillac since 2010 and she’s been so far the the best representative. More

by mauricio8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Ocean Cadillac responded

It's great to hear that Adriana was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

May 15, 2024

Dealership Rating
Employee Rating

Friendly and proactive service. Amazing customer service , the pick up/drop off is great , specially if you work long hours like myself More

by LILINHARAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

May 15, 2024

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Employee Rating

My service advisor Orlando Castillon deserves 10 stars. Very professional and knowledgeable. It took almost two days for the mechanics to come up with a diagnostic. In the limousine business time is money More

by FABIOLIMO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 19, 2024

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 27, 2024

Dealership Rating
Employee Rating

That's perfect 👌 jobs at ocean Cadillac 117800 nw good job guys are great for More

by ANDREMATTHEW447
Recommend Dealer
Yes
Apr 28, 2024

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2024

Dealership Rating
Employee Rating

Employees fill cafe lounge instead of working on vehicles. My oil change took 3 hours. Very nice facility but would get more accomplished with shorter wait times if the employees work rather than si More

by Lrpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jimmy Pena

Apr 29, 2024

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 24, 2024

Dealership Rating
Employee Rating

Muy bien muy atentos todos Lo recomiendo 👍 y muy confiable seguros y empaticos. Muchas gracias 😘 More

by ESCUDEROLEANNYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Pena

Apr 24, 2024

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 02, 2024

Dealership Rating
Employee Rating

Cadillac is always the best choice to get his oil change and verification on his car to make sure that he is safe when driving his vehicle thank you for your courteous employee have a great day Camille Burn More

by CAMILLEBURNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Pena

Apr 02, 2024

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Camille, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

April 01, 2024

Dealership Rating
Employee Rating

I have a 2023 Hummer. I requested the service department to pick up the vehicle and give me a loaner car. I was told the vehicle would be picked up at 8:00 today. The driv More

by robert
Service Price Transparency
Service Communication
Recommend Dealer
No
Apr 04, 2024

Ocean Cadillac responded

Robert, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 30, 2024

Dealership Rating
Employee Rating

Adriana is one the best Service Advisor you have working for your company.. She understands the client request and needs. More

by RAJNEEL.CONHYEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lombrozo

Mar 31, 2024

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adriana met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

March 15, 2024

Dealership Rating
Employee Rating

It's a five-star dealer. Jason is a professional adviser, and I'm looking forward to my next appointment. Best regards J-Pierre Blais More

by PIERREBLAIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Ocean Cadillac responded

It's great to hear that we were able to help you out, Pierre. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

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