Oakes Kia

Very disappointed with the car and the entire process. Realized after bringing the car home that it didn’t have any of the options I consider necessary. The different trim levels were not explained to me Realized after bringing the car home that it didn’t have any of the options I consider necessary. The different trim levels were not explained to me and I was only shown what they had available. I contacted the salesman but the only response he gave was - we have your options in another model. When asking for an explanation of how that helps me now, the salesman didn’t respond. More

Every one was extremely friendly and made me feel like a person not a client the needed as a money bank. Understood my needs and what I needed worked to get it done.. I'll be recommending Oaks KIA to everyo person not a client the needed as a money bank. Understood my needs and what I needed worked to get it done.. I'll be recommending Oaks KIA to everyone 🙂 More

Chuck was my salesman and he was great to work with. The best part was that there was no hassle car buying. The best part was that there was no hassle car buying. More

Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!! More

Kevin Roth was an excellent representative of Oakes Kia. My problem was the finance person using my city as my street and I didn’t catch it as he went too fast. However, Karen Suarez corrected the next week My problem was the finance person using my city as my street and I didn’t catch it as he went too fast. However, Karen Suarez corrected the next week when I was back in to get more info from Kevin on the tech side of car. Karen was kind and reassuring that address was corrected. I’d give her highest rating along with Kevin. Not sure exactly what Meagan had to do with my purchase other than introducing herself. I was told that someone from service would contact me and so far that has not happened. I got a survey from them on recent service which I responded to that the only service I’d received was when Kevin put the correct amount of air in my tires. I will be making another appointment with Kevin to go over more features once weather is good. I’m hoping for a long and satisfactory experience with Oakes, especially since I bought the 5 year service plan and 10 year bumper to bumper warranty. Will someone from service be contacting me to set appointment for first oil change in 5-6 months?? More

Everyone was so nice and helpful. Always willing to answer whatever questions I had and help me. Always willing to answer whatever questions I had and help me. More

Best Dealer and Best service in KC. The Staff is so Freindly and i was Satisfied by their Service The Staff is so Freindly and i was Satisfied by their Service More

Very simple and pretty quick in and out. . found the car on line, left with a car and nothing out of pocket. . found the car on line, left with a car and nothing out of pocket. More

We were very happy with the professionalism of everyone we dealt with through the transaction. We felt everyone was genuine and didn’t use the normal hard sell other dealerships use. We will buy again from we dealt with through the transaction. We felt everyone was genuine and didn’t use the normal hard sell other dealerships use. We will buy again from Oakes. More

Sales team was great but the Finance Manager was too pushy( didn’t listen to us) and felt like she forced us into buying a warranty. pushy( didn’t listen to us) and felt like she forced us into buying a warranty. More