Oakes Kia

Excellent job at my trade in. I would recommend Oakes Kia to manu other people. I would recommend Oakes Kia to manu other people. More

When we took the vehicle out for a test drive, I pointed out to my Sales Rep that the tire pressure monitor was showing that it needed to be serviced. And I was assured that it would be taken care of prior out to my Sales Rep that the tire pressure monitor was showing that it needed to be serviced. And I was assured that it would be taken care of prior to purchasing the vehicle. Once all the documents had been signed, and the vehicle was delivered to me the next day, the tire pressure issue was still there. But Dashon, and the staff at Oakes Kia definitely honored their commitment to excellent service. Even after the initial service evaluation didn't correct the issue, Dashon took the vehicle to another department, and it was promptly resolved. Had the issue been resolved prior to delivery this would have been a five-star review. It could be four and 1/2 if half stars could be given because they were very responsive to all of my earlier issues, even staff not originally involved in the earlier transaction worked to help resolve it. More

KIA Pat is always personable, efficient, and accommodating. This is the fourth vehicle my family has purchased from him. Highly recommend! accommodating. This is the fourth vehicle my family has purchased from him. Highly recommend! More

Great service no pressure answered all questions took care of most things before came to dealer quick and painless very satisfied care of most things before came to dealer quick and painless very satisfied More

I bought a car here at the end of August, the salesman Billy was great but this is the worst place ever. The finance guy lied about how much my payments were and didn’t even give me a copy of my paperwork Billy was great but this is the worst place ever. The finance guy lied about how much my payments were and didn’t even give me a copy of my paperwork to cover it up. When I figured out what happened it took weeks to get them to fix it, but guess what my payments are still higher than what I was told. The beginning of January I hit a deer, called their collision center and was told over the phone after they looked up the claim online that they would have my car a week and a half. Then when I got it there they said 2 weeks. Well for weeks I would call and they told me someone would call me back and I would never get a call and no updates then when I finally get an email from the guy he said my car would finally be done on March 3rd. Guess what, that day came and then was told it would be March 7th. And then that day came and they are like oh sorry we don’t have one of the parts we ordered weeks ago and it won’t be in until March 11th. Well first off they should have checked to make sure the part was in if they really don’t have it. Secondly a pigtail for a fog light is not going to make the car throw 3 codes and a blinker malfunction warning (which I only know that from my Kia app). I don’t have a rental and can’t afford one because I have bills to pay and kids to take care of. This is the worst experience of my life and the worst business I have ever seen. They don’t communicate and they don’t call you back and they lie about everything. More

So far my experience with Oakes Kia has been excellent. From first interaction with them everything has been positive. Marion was able to work with me through the whole purchasing process. Being that I’ From first interaction with them everything has been positive. Marion was able to work with me through the whole purchasing process. Being that I’m in the state of Hawaii, there definitely was and still are some serious logistics and concerns and Marion has assured me the confidence that everything will work out on Kia Oakes end. I really appreciate him keeping me in the loop with the updates and just overall peace of mind. Keep up the great work and thank you so much. More

Very easy to work with. Helped find the vehicle at the price I was comfortable with. Helped find the vehicle at the price I was comfortable with. More

Friendly and accommodating. Worked hard to make sure I was happy and comfortable with my purchase. Worked hard to make sure I was happy and comfortable with my purchase. More

In need of a very good used car, Tim Hodde was able to find me one that fit perfectly for what we needed the same day I contacted him. We had to communicate via text because of my work and got the car the find me one that fit perfectly for what we needed the same day I contacted him. We had to communicate via text because of my work and got the car the next morning. Great job ! More

Great, fun group to work with. We enjoyed our experience. Picked up the vehicle the next day (early) and it was ready as promised We enjoyed our experience. Picked up the vehicle the next day (early) and it was ready as promised More