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Oakes Kia

North Kansas City, MO

4.6
4,077 Reviews
Who says buying a new Kia has to be a pain? Here at Oakes Kia, we make driving home in the Kia you've always dreamed of a breeze. From a friendly group of Kia experts that are ready and willing to tackle any question you might have as you consider your options to a vast selection of the latest Kia vehicles (all at prices that never break the bank), the story never changes: The best car buying experience in North Kansas City MO is found right here at Oakes Kia. If a quality used car is more your speed, we have you covered on this front as well. Thanks to a commitment to quality and reliability that ensures only the top options end up on our used car lot and a dedication to bringing our friends the lowest prices possible, it is safe to say that no other dealer can keep up with Oakes Kia's impressive approach to the used car buying experience. Regardless of what you are looking for in your next new or used car purchase, the fact remains the same: Oakes Kia is your home for rock-bottom prices, friendly service, and selection that is simply section to none. Does this sound like the kind of car buying experience that works for you? Then feel free to give us a call at 816-474-2900 the next time you have a free minute or stop by our convenient North Kansas City location and see for yourself why so many of our happy customers refuse to shop anywhere else when the time comes to park a new or used Kia in their front driveway or garage.
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2900 Burlington St

North Kansas City, MO

64116

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Showing 4,077 reviews

June 01, 2024

Karen was phenomenal! She was kind, professional, and on top of it. Everyone at this dealership was professional and not pushy. Not to mention they have the best pricing a More

by saraeschmitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Oakes Kia responded

Sara, we're delighted to hear that Karen and the team at Oakes Kia provided you with excellent service and great pricing. We appreciate your feedback on the financing process; we'll look into it for future improvements. Thanks for making the trip from Joplin!

June 01, 2024

Everyone was an absolute delight. Best experience ever and they made it easy to buy/lease my forst brand new car!! Loooooove Oakes Kia! More

by suarezmirely220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meaghan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Lawrence
Jun 03, 2024 -

Oakes Kia responded

We're so glad to hear you had a fantastic experience with us at Oakes Kia! Enjoy your first brand-new car, and thank you for the love!

May 30, 2024

Great experience love the car chip was a great sales rep Lindsay was great also More

by tbaldwin3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Bashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Lawrence, Lindsey Coffey
May 31, 2024 -

Oakes Kia responded

We appreciate your business and your review! Thanks from the Oakes Kia Team!

May 29, 2024

Derrick Weaver was an excellent salesman. We had a great experience with him and will highly recommend him to others. Bruce Reves was very nice to talk with. He checked on us multiple times t More

by MCIKEV06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Corniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Weaver
May 29, 2024 -

Oakes Kia responded

Thank you for sharing your positive experience with Derrick and Bruce at Oakes Kia! We're glad to hear they provided excellent service. We appreciate the recommendation and look forward to assisting you again in the future!

May 29, 2024

I don’t think the phones even work at Oakes Kia. There is absolutely zero communication after you purchase the car. I took my car in after purchasing it for a simple fix that they said would take a More

by Xxxxxxxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Amezcua
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Huff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Cleveland, Lindsey Coffey
May 30, 2024 -

Oakes Kia responded

I apologize for the lack of communication you've experienced. This certainly does not reflect the level of service we aim to provide. We want to make this right and ensure your car gets the attention it needs promptly. Unfortunately, I cannot locate contact information without a first and last name. If you are willing, please reach out directly so we can address this issue immediately. Thank you, Jeff Solomon - Service Director - 816-474-2900

May 29, 2024

I had a great buying experience with Steven! No pressure and transparent pricing, which was very much appreciated. More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Oakes Kia responded

We're delighted to hear that Steven provided a no-pressure and transparent buying experience at Oakes Kia. Thanks for sharing your positive feedback!

May 27, 2024

The sale of my truck went very smooth, it has been the after sale part that has been bad, no detail like I was told would happen before we picked it up, still waiting on my title paperwork, will be 28 day More

by Sollarsj76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Oakes Kia responded

I'm glad to hear the sale went smoothly, but I apologize for the issues you're facing post-sale. We strive for thorough follow-up and it's clear we fell short here. Please reach out so we can expedite your title paperwork and address any other concerns you have. Thank you, Stephen Hill - GM/Partner | Oakes Auto Group - 816-474-2900

May 28, 2024 -

Sollarsj76 responded

This is ridiculous no one told till i finally get paperwork that have to have an IDOD DONE, Why was that not told to me when i got message about paperwork finally ready. Wow, then when you call the 5 to 6 phone numbers it just rings and rings half the time, then when they do answer they dont send you to the right person or department. THIS IS GREAT PLACE TILL THEY GET YOUR MONEY THEM GOOD LUCK, GETTING SERVICE AND RIGHT SERVICE FROM THEM!!!!!! THEY CAN DO BETTER!!!!!!!

May 26, 2024

Dillon was pushy. Not a good salesman. The whole facility looked dirty. I couldn't sit down anywhere due to dirty chairs. More

by keerank27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Corniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Ramirez
May 28, 2024 -

Oakes Kia responded

We are concerned to hear that you had a negative experience with our sales team. We appreciate your feedback and would like to address your visit further to ensure that your experience improves. Please reach out to me at any time. Thank you, Stephen Hill - GM/Partner | Oakes Auto Group - 816-474-2900

May 25, 2024

Purchased a car here along with warranty and service contract. Car unfortunately got totaled a month later. Took numerous calls to get a human in Finance to answer them agree to refunds on both. One mon More

by greg.kuttenkuler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Cleveland
May 28, 2024 -

Oakes Kia responded

Greg, I'm sorry to hear about your experience with the refund process. This is certainly not the level of service we aim to provide, and I apologize for any frustration caused. I will reach out to you as soon as possible so we can address this matter promptly. Thank you, Stephen Hill - GM/Partner | Oakes Auto Group - 816-474-2900

May 30, 2024 -

greg.kuttenkuler responded

Looking forward to discussing Stephen.

May 25, 2024

Dom was the best sales person I have ever worked with. Having been in sales for over 10 years and an executive of 2 Fortune 500 companies, I applaud him and would hire Dom to be on my team in a heartbeat! More

by hollyhamilton14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Lawrence, Will Cleveland, Lindsey Coffey
May 26, 2024 -

Oakes Kia responded

Holly, thank you for the high praise! We're delighted to hear Dom made such a positive impression.

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