Oakes Kia

Very hard to get a hold of. Been waiting on paperwork from them for a month and still haven’t received it. Tried calling multiple times but nobody answers. Been waiting on paperwork from them for a month and still haven’t received it. Tried calling multiple times but nobody answers. More

Did pressure me at all, worked with my bad credit and found a vehicle to get me in. found a vehicle to get me in. More

I came to Oakes Kia based on multiple recommendations from friends and family who have had great experiences here. Stacy was specifically recommended to me, and she truly lived up to the hype—she was fri from friends and family who have had great experiences here. Stacy was specifically recommended to me, and she truly lived up to the hype—she was friendly, helpful, and made the buying process itself smooth and straightforward. However, I did leave the dealership with a few points of frustration. After signing the purchase agreement, I ended up waiting a significant amount of time before being seen by the financing department, which made the process longer than expected. More importantly, the quality of the detailing was disappointing. I was told the car had been detailed earlier that day and would be detailed again before I left. Before the final walkthrough, I pointed out several areas inside the vehicle that were missed, as well as a missing tire stem valve cap. Stacy acknowledged everything and made notes. Even so, when the car was brought back out, none of those areas appeared to have been addressed, and the missing valve cap was still missing. These aren’t major issues, but the level of attention to detail and customer care I received was not what I anticipated after choosing this dealership based on strong recommendations. Overall, it was a solid experience and I am open to giving my business in the future, but I hope the dealership takes this feedback to improve the final steps of their delivery process. More

Carles Henn And Karen Suarez they were excellent through the whole process they were very nice to me thank you both the whole process they were very nice to me thank you both More

Great buying experience at Oakes Kia. Went along with my girlfriend to shop for a new vehicle. Worked with an awesome sales lady, Stacy, who provided a great sales experience and helped u Went along with my girlfriend to shop for a new vehicle. Worked with an awesome sales lady, Stacy, who provided a great sales experience and helped us get a fair value for our trade in. I recommend this dealership for a great sales experience and dealer support. More

Oaks Kia delivers dependable vehicles, excellent support, honest communication, and a comfortable buying process from start to finish. honest communication, and a comfortable buying process from start to finish. More

Lyric really worked hard to help me in a very tough situation. Because of him I came back to get another car because of him. I will be back and I have referred people there as well. HES A KEEPER situation. Because of him I came back to get another car because of him. I will be back and I have referred people there as well. HES A KEEPER More

Jonah is a helpful communicator. No surprises because of the great communication through the process. No surprises because of the great communication through the process. More

Chad was extremely helpful throughout the whole process and got me exactly what i was looking for! Chris was also very helpful! and got me exactly what i was looking for! Chris was also very helpful! More