O'Steen Acura of Athens

I’ve had consistently great experiences with the service department at Osteen Acura Volvo of Athens. I want to give a shoutout to Josh, Jesus, and Dee for going above and beyond during my recent service on department at Osteen Acura Volvo of Athens. I want to give a shoutout to Josh, Jesus, and Dee for going above and beyond during my recent service on my Acura MDX. I had planned to wait during my routine service, but when they let me know it would take a couple of hours, they went out of their way to drive me home so I could be more comfortable and continue working while I waited. That level of service really stood out. They are always kind, pleasant, and genuinely helpful. It makes a big difference knowing you’re taken care of like that. Highly recommend their service team! More

Jesus was the best thing about this dealership experience. He was very communicative and informative and kept us informed on the progress of our service for the car. Once he was taken off our prof experience. He was very communicative and informative and kept us informed on the progress of our service for the car. Once he was taken off our profile the communication halted and we had to constantly call in to get someone to tell us what was going on with the car and the timeline for it to be completed. Drastic change in experience. More

We were very pleased with our sales rep and our experience . I know I will enjoy this car. experience . I know I will enjoy this car. More

Al Smith was awesome. I told him up front I just wanted a fair deal before I drove 2 hours to see a car. No bullcrap or wasted time. He delivered. I purchased the car the I told him up front I just wanted a fair deal before I drove 2 hours to see a car. No bullcrap or wasted time. He delivered. I purchased the car the day it arrived at your store. No fuss and no wasted time....and I sincerely believe it was a fair deal. You guys made some money which is what you are in business to do. But you didnt waste my time, you followed up with me and you earned the money and a continued customer. More

It was good and my sales rep was very nice and helpful. He made me feel very comfortable with my service. He made me feel very comfortable with my service. More

We travel from Augusta to you for your excellent customer service and the great work you do for our car. There's no hassles, no gimmicks- honest and professional care. service and the great work you do for our car. There's no hassles, no gimmicks- honest and professional care. More

Excellent beyond customer service, thank you so much! ! Y'all are the best and helped in a pinch! ! Y'all are the best and helped in a pinch! More

This is the 2nd car, I have purchased from Billy. He is excellent to work with and the dealership is quick and easy to get in an out with a new car. He is excellent to work with and the dealership is quick and easy to get in an out with a new car. More

I had an appointment. The work started promptly and was completed in a timely manner, less times than I expected. The work started promptly and was completed in a timely manner, less times than I expected. More

Helpful and informative We enjoyed our time with Elliot and he is very knowledgeable about the vehicle we purchased and he is very knowledgeable about the vehicle we purchased More