O'Steen Acura of Athens
Athens, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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This dealer was well worth the trip all the way from Columbia, TN. I had been wanting an XC90 for as long as I can remember and I finally found the perfect one with the perfect price in Athens. Billy an Columbia, TN. I had been wanting an XC90 for as long as I can remember and I finally found the perfect one with the perfect price in Athens. Billy and Lexie were so great to deal with. Billy was super knowledgeable and Lexie made me feel very comfortable after the long ordeal of buying a car. Good luck with the new ownership, highly recommend! More
I looooove my new car! Special shout out to Lilly and Lexie for providing me with such a hassle free car buying experience! It was very nice to deal with you ladies and I w Special shout out to Lilly and Lexie for providing me with such a hassle free car buying experience! It was very nice to deal with you ladies and I will recommend to everyone I know! More
This was my second time bringing my vehicle in for the same issue. Unfortunately, the problem persists. The customer service when picking up my vehicle was subpar at best. The service advisor was not very same issue. Unfortunately, the problem persists. The customer service when picking up my vehicle was subpar at best. The service advisor was not very personable at all. She was more pleasant when dropping off my car, but a different person when I returned to retrieve my vehicle. More
The customer service is excellent and consistent on all my visits. I always enjoy interacting with staff. Their workmanship is outstanding. my visits. I always enjoy interacting with staff. Their workmanship is outstanding. More
This team definetely treats you like family. I only wish that every car buying experience was as good as this one. I am happy and feel like I got a great deal. Taylor was a breath of fresh air I only wish that every car buying experience was as good as this one. I am happy and feel like I got a great deal. Taylor was a breath of fresh air with her bubbly but professional personality. The finance process was one of the smoothest I've experienced. Lexi was very knowledgeable on the products that she presented and helped me make sure I had the coverage I wanted. Great store, great staff! More
First service with O'Steen Acura was prompt and detailed. The employees were helpful and friendly. Looking forward to them taking care of my future service needs. The employees were helpful and friendly. Looking forward to them taking care of my future service needs. More
The sale process was great. The finance interaction was the worst I've ever had. I buy a handful of cars a year (three Volvos in the past 12 months). Lexie was hostile and patro The finance interaction was the worst I've ever had. I buy a handful of cars a year (three Volvos in the past 12 months). Lexie was hostile and patronizing, and I waited five hours to sign papers with the Used Car Manager, finally. I would likely not purchase a car from this dealership again, nor would I recommend a friend or family member to acquire a vehicle here. More
Every time my has a problem it takes me taking it there 3 times to get the problem fixed. The most recent time it took 3 weeks to fix it and the reason given to me is they had to find the hours to get the wo times to get the problem fixed. The most recent time it took 3 weeks to fix it and the reason given to me is they had to find the hours to get the work done. The first time I took my car for maintenance they removed the protective plastic I intentionally left on without asking and left a black grease hand print on my interior. They dismiss the problem you complain of till you keep bringing it back. One time I had to take my car back after picking it up, because they left parts in my back seat that were not put back on. More


