O'Neill Honda

AWESOME Experience I am so ecstatic about my new car purchase. I have never received such awesome customer service from a car dealership as I have with O'Neill Honda. I am so ecstatic about my new car purchase. I have never received such awesome customer service from a car dealership as I have with O'Neill Honda. Ryan Grable and Chris Tsakonas treated me with the upmost respect and kindness. Ryan & Chris took very good care of me and I am so grateful and appreciative. I had been trying to purchase a vehicle for 2 years and have been turned away or treated like I had the plague due to having a bankruptcy. Once I told Ryan my situation, he assured me from the very beginning he would help me find a solution. Once I finally made it into the dealership, Ryan was with another customer and didn't want me to wait so he introduced me to Chris. Chris was a big help in helping me finally make the decision to say yes. I had doubts and concerns, but Ryan & Chris teamed up to keep commination open with me and to make sure I was fully taken care of and all my questions answered. I thoroughly enjoyed my time and experience with Ryan & Chris. They are both such down to earth, awesome friendly young men who's customer service skills should be commended. Then, I was introduced to Peter Sargent who worked miracles in the financing department. I am so grateful in all the hard work put into making my vehicle purchase such a success. THANK YOU Ryan, Chris & Peter. More

Great experience We recently purchased a car through O'Neil. Everyone there was friendly and great to work with, especially our sales guy Bob Carey. He was very helpfu We recently purchased a car through O'Neil. Everyone there was friendly and great to work with, especially our sales guy Bob Carey. He was very helpful and knowledgeable. More

Satisfied experience We are very satisfied with our experience in purchasing a new car. Brandy was very friendly and considerate in all areas in our need to purchase a ne We are very satisfied with our experience in purchasing a new car. Brandy was very friendly and considerate in all areas in our need to purchase a new car. She went out of her way to accommodate us with our all needs. More

Satisfying Becker was fantastic to work with. He was persistent, knowledgeable, and he made sure my needs were 100% met in the end. The only part of the process Becker was fantastic to work with. He was persistent, knowledgeable, and he made sure my needs were 100% met in the end. The only part of the process I was not pleased with was my observation of several upper management personnel and how they treated sales employees. I personally witnessed multiple instances where they were unprofessional and the way they spoke to several members of the sales team was in a degrading manner. If it wasn't for Becker and his effort to get me in a new vehicle that was in my budget, I would not have made a purchase. More

Great Experience We came on to the lot looking for a used vehicle and Bob helped us find the perfect fit. It was not a car that we originally had in mind, but we are We came on to the lot looking for a used vehicle and Bob helped us find the perfect fit. It was not a car that we originally had in mind, but we are thrilled that he knew it would be a great car for our family and showed it to us. We are loving our new Honda! More

It was a blast My salesman was Chris. He was awesome!!!!!!!!!!!!!! He was knowledgeable, pleasant,, clear with his explanations, helpful, friendly, courteous, kind My salesman was Chris. He was awesome!!!!!!!!!!!!!! He was knowledgeable, pleasant,, clear with his explanations, helpful, friendly, courteous, kind, cheerful, brave, and he laughed, at my jokes. This is the 4th car that I have purchased from O'Neil beginning starting with Oldsmobile. I Congratulations!!! Adelbert Thomen Reece, Eagle Boy Scout and Order of the Arrow More

Spot Delivery Scam Artists!!! I negotiated an out the door price for a new car over the phone and through the internet with O'Neill Honda. I traveled from out of town and applied I negotiated an out the door price for a new car over the phone and through the internet with O'Neill Honda. I traveled from out of town and applied for Honda Financial services financing at the dealership. I was told I was approved for financing at 1.9% and I purchased and took delivery of the car with a standard retail installment contract. Over the following two weeks the finance department and general manager Todd Long called me several times claiming that Honda would not do the deal at 1.9% and demanded that I return to the dealership to resign an agreement at 4.9% or return the car. General manager Todd Long claimed I had signed a “spot delivery” agreement. “What we do here at the dealership are spot deliveries”, he said. But the retail installment contract is binding on the dealership and they repeatedly lied saying that the contract was not binding. This was followed up by a threat to report the car to the Overland Park police department as stolen! This is called a spot delivery scam, described here http://www.edmunds.com/car-loan/dont-fall-prey-to-spot-delivery-scams-and-yo-yo-financing.html O’neill Honda also misappropriated a large car payment made at the dealership to satisfy my old Honda finance loan. It took a complaint filed with the Kansas Attorney General’s office and the Kansas Department of Revenue (licenses dealers) to get the dealership to sell my loan to Honda and return my stolen car loan payment. This is an outrageously dishonest dealership that tried to defraud me with a spot delivery scam. I am suing them for violating the Kansas Consumer Protection Act. I was lured in and encouraged by their positive online reviews. Don’t fall prey to this dishonest dealership. More

Very Pleased Bought my first Honda from O'Neil in 2002, which was a great hassle free experience. I can always count on the Service Department to do only what is Bought my first Honda from O'Neil in 2002, which was a great hassle free experience. I can always count on the Service Department to do only what is needed & not try to sell me unnecessary maintenance. More

Fit Purchase From the time we visited the dealership website to driving the car off of the lot, we had excellent customer service from all of the staff we encounte From the time we visited the dealership website to driving the car off of the lot, we had excellent customer service from all of the staff we encountered. The entire process was well-organized and made the experience more efficient. Brandy and Ray were especially gracious. We would highly recommend this dealership, as the staff was accommodating and honest. More

Great Deal Done Quickly Efficiently My wife and I did some research online, came across O'Neill Honda's website and found more than a few great deals on certified pre-owned Accords that My wife and I did some research online, came across O'Neill Honda's website and found more than a few great deals on certified pre-owned Accords that we were highly interested in. We went to the dealership that evening, met Bob Carey (salesman), found the car we were looking for, and with Bob's tremendous help we wasted no time striking a deal, which is often hard to do during the usually dreadful car buying experience. Our experience was anything but dreadful. Bob made the process entertaining, but was diligent and efficient. Couldn't be happier with the purchase. Would definitely recommend O'Neill Honda. More