O'Neill Honda

Satisfied once again. I'd rather get a root canal than go through the hassle of buying a new car. Fortunately, O'Neill Honda makes the process as pain-free as possible. T I'd rather get a root canal than go through the hassle of buying a new car. Fortunately, O'Neill Honda makes the process as pain-free as possible. This is my second vehicle leased from them and once again I am very satisfied with the results. No tricks, no hard pressure sales. They tell the truth. No surprises in the small print. What you see is what you get. Ryan especially was very professional and pleasant to deal with. Kudos to him and the entire O'Neil staff. More

Excellent Customer Service! I worked with Adam Buls when I was interested in leasing a 2015 Honda CR-V. From the beginning, Adam was very helpful and patient and this continued a I worked with Adam Buls when I was interested in leasing a 2015 Honda CR-V. From the beginning, Adam was very helpful and patient and this continued all the way to the end when I signed the papers. I got the best pricing and the best information from Adam and Adam worked to secure a fair amount for my trade-in. Adam is knowledgeable, courteous, and very helpful! This, by far, was the best Honda dealership I dealt with in the Kansas City Area. I highly recommend Adam and ONeill Honda in Overland Park! I also worked with Peter Sargent on the Finance side and he made the process go very smoothly! More

Great buying experience! Working with Brian Coons was a very good experience. Brian did a good job of getting us the information we needed and was very professional. He gave Working with Brian Coons was a very good experience. Brian did a good job of getting us the information we needed and was very professional. He gave us the time we needed to decide on the option and color of 2015 Honda Odysey we wanted to buy. The process was pleasant and I would recommend to anyone else to work with Brian Coons and his boss. More

Awesome! I had an amazing experience working with Becker. He was super helpful the entire time and made sure I was 100% taken care of. I've already recommended I had an amazing experience working with Becker. He was super helpful the entire time and made sure I was 100% taken care of. I've already recommended him to a few friends! More

2 for 1 Thank you Ryan! You made the car buying experience wonderful. When my car was stolen, wasn't sure how we would replace it, but now we have 2 brand new Thank you Ryan! You made the car buying experience wonderful. When my car was stolen, wasn't sure how we would replace it, but now we have 2 brand new Hondas to replace and older Dodge and stolen Chevy! More

O'Neill went above and beyond! I wasn't positive I wanted to change vehicles, but figured I would call and inquire. I was up front about what I wanted and said I didn't want to was I wasn't positive I wanted to change vehicles, but figured I would call and inquire. I was up front about what I wanted and said I didn't want to waste anyones time. Chris emailed me right away with a few questions. I responded and we communicated openly about my wants and needs. I never felt pressured. Chris was very transparent and accommodating. I went in to meet with Chris and he had everything ready for me. The process was easy and pain-free. I would absolutely recommend O'Neill, and especially Chris to anyone looking to buy a Honda. More

Great customer service and price. I worked with Adam Buls on the purchase of my 2015 Accord Sport. This was the easiest dealership car buying experience I have ever had. They let me t I worked with Adam Buls on the purchase of my 2015 Accord Sport. This was the easiest dealership car buying experience I have ever had. They let me test drive 3 different cars before I made my decision. There was no high pressure sales tactics and the price I was able to negotiate could not be beat anywhere in the Kansas City area. I highly recommend Adam and Oneill Honda! Also, Charlie Mackey on the used lot was helpful. I originally came to buy a used civic. More

THE DEALERSHIP FROM "THE NIGHTMARE ON ELM STREET!" I bought a 2015 Honda Fit on 1-8-2015. Within 18 hours the cars engine or transmission went out. THIS CAR HAD MAJOR AND VERY SEVERE PROBLEMS. I BOUGH I bought a 2015 Honda Fit on 1-8-2015. Within 18 hours the cars engine or transmission went out. THIS CAR HAD MAJOR AND VERY SEVERE PROBLEMS. I BOUGHT IT OFF THE SHOWROOM FLOOR! GO - FIGURE! General Sales Manager/Todd Long/HIDEOUS. I went to this dealership only because my 2012 Toyota Prius C-3 HAD NO POWER!. I wanted to save gas and have a car with power. So I bought the new fit that had been rated either #1 or 2 no matter where you looked Consumer Reports, Consumer Digest, Automobile Magazine, Wall Street Journal or Car and Driver Magazine. I was elated to have this newly remodeled brand new car. It gave me severe problems with in the first 18 hours of ownership. It would only go 20 miles per hour on the street and on the highway, I kept my EMERGENCY FLASHERS ON and drove back to 7979 METCALF, scared to death for my life. This trip gave a New DEPICTION to the meaning, of ROAD RAGE. "PEOPLE" If you see someone in a BRAND NEW CAR with emergency flashers on, PLEASE just pray for them. Because something could be happening," OUT OF THEIR CONTROL!" I was frightened out of my mind. I began to say Keep me SAFE LORD! I drove from almost Edgerton, Kansas to the Dealership. I was crying and shaking, scared and I could barely talk when I finally arrived. I was given a loaner and sent home and told to come back tomorrow. I was so afraid to drive the loaner because of my frightening experience. I went back that Saturday, skipped my Beauty Shop Appointment and I arrived their between 11:50 am and 12:00pm. I never, ever heard of a 3 day policy that supposedly the Dealership has in place until I read the dealers response. It took me only 1 and a half to 2 hours to get my 2015 Honda Fit. I sat at this Dealership from 11:50am to 3:00pm to just be able to talk to RAY, The NEW CAR SALES MANAGER. I went into Todd Long the General Sales Manager as soon as I got there around 11:50 am and told him personally that I never, ever want to get in or drive a FIT again in life. Mr. Long, SIR this was your opportunity to tell me yourself, PERSONALLY about your 3 day POLICY. INSTEAD, when I said that I no longer wanted the FIT, You told me that I had signed a contract and that you were going to see that I adhere to it. I told you what about the Kansas Lemon Law, and your reply to me was have you brought it back to us 3 times yet. I said no and you told me that I had to give you a chance to fix the problem, Have you forgotten all this dialog that you and I indulged in? I said well I am going to call my attorney because I am not taking this car back. I stood outside your office and called my attorney and he said just get the keys back to your Toyota and leave, I told him that you said that was not a remedy because you had already wholesaled my car out to someone else. That me getting my trade-in back was not an option. It took me 1-2 hours to BUY my first car the FIT. On Saturday January 10, 2015 I was at O'NEIL Honda from 11:50 UNTIL almost 6:00pm closing time to buy my 2015 Honda CIVIC COUPE EX-L. Someone did not do their JOB in the SERVICE DEPARTMENT when they checked this car out before it was cleaned up and driven to the showroom floor. I could have been killed in this car, but excuse me no one seems to care about that. Especially not a GENERAL SALES MANAGER, by the name of MR. TODD LONG and even up until this very day NO ONE ABSOLUTELY NO ONE has said I AM SORRY FOR THE PROBLEMS YOU EXPERIENCED WITH YOUR BRAND NEW PURCHASE off the SHOWROOM FLOOR. I understand that this should be a very happy time for you. I do not think that you understand the 2 MAJOR ACQUISITIONS IN LIFE ARE; 1. HOUSE 2. CAR. Mr. Long in your response you stated that a PRE-DELIVERY inspection was done when I returned the vehicle. I think you have it Definitely Wrong that would have been called a POST DELIVERY Inspection after a customer made you aware that this car had severe mechanical problems. Remember the car that you wanted me to keep and bring it back 3 times before you were going to let me out of my contract. DO YOU HEAR HOW WRONG THIS WAS? I was treated WORST than a DOG, an overseas foreign refugee DOG. I was promised window tinting and 0.9 for 72 months instead of 60 if I bought a CIVIC and when I did buy one because you were upset with me, I got 2.49 for 72 months, and no window tinting. I DID NOT MAKE THE HONDA FIT THAT BROKE DOWN, SO PLEASE, do not be angry with me, take that up with HONDA. Mr. LONG your DEALERSHIP made me call and text my LAWYER 3 or 4 times on a SATURDAY, shame on you and IF I EVER do BUSINESS with the likes of you again then SHAME ON ME. I am getting ready to buy the new not yet released HRV and I will not even give your DEALERSHIP a SECOND THOUGHT. I only wrote the first time 25 words, I told DALE I wanted to tell the WORLD, How I was treated by you and I chose to just let it be. I got an email this morning to read the DEALERS RESPONSE and I hope the whole WORLD READS MINE. MAY GOD BLESS YOU IS MY PRAYER, my BIBLE teaches me to pray for those that despite-fully use you. LORD I PRAY THAT YOU LET NO WEAPON FORMED AGAINST ME PROSPER. I THANK GOD FOR SERVICES IN EXISTENCE LIKE DEALER RATER.COM where we can PRAISE THE GOOD and CHEW THE BAD. More

AWESOME service department and staff! Love this service department and all the staff. They are very friendly and always willing to listen as I try to describe whatever "noise" I'm hearing Love this service department and all the staff. They are very friendly and always willing to listen as I try to describe whatever "noise" I'm hearing. I am a female and I'm always impressed that they do not treat me like I don't know what I'm talking about. I am always treated respectfully- even if what I'm saying may not make complete sense. All the service staff inject a sense of humor into their workday and into their interactions with the customers. It makes what would be a stressful experience a lot easier to deal with. Thank you for your help and wonderful service! More

Very positive experience I was just "looking", I knew what I wanted and was just checking things out! Brian Coons met me at the entrance and was so helpful and informative. I was just "looking", I knew what I wanted and was just checking things out! Brian Coons met me at the entrance and was so helpful and informative. He pointed out many things that I did not know was available and patiently walked me through all the plus-es Bluetooth etc. No pressure, and I walked out with a new car. Totally confident that I made the right choice that was best for me. More