O'Neill Honda
Overland Park, KS
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726 Reviews of O'Neill Honda
Want a car? Go to O'Neil Honda. Found the car and color I was looking for. Everything went smoothly and efficiently. Love my new car and glad I choose it over the Toyota . Found the car and color I was looking for. Everything went smoothly and efficiently. Love my new car and glad I choose it over the Toyota . More
Norm Michael In general, my wife and I have been happy with the service department at ONeill since we moved to the area last year. Some of our experiences have In general, my wife and I have been happy with the service department at ONeill since we moved to the area last year. Some of our experiences have been better than others. The common aspect in each of our most positive experiences has been Norm Michael's involvement. Norm comports himself as a professional and addresses our service issues in a manner that gives us confidence in the quality of the completed work. He follows up conscientiously and consistently takes additional steps to ensure that we are satisfied. My wife, Kristin, and I appreciate his efforts. Matt Fink More
Service dept excellent While the sales staff here are very annoying the service department is great and made me feel better. Using up more letters to meet your rules While the sales staff here are very annoying the service department is great and made me feel better. Using up more letters to meet your rules More
O'Neill Honda Fantastic buying experience. Everett Goideau is perhaps the best in most honorable sales person I think I have ever dealt with in buying cars for 3 Fantastic buying experience. Everett Goideau is perhaps the best in most honorable sales person I think I have ever dealt with in buying cars for 30 years. Everyone else at this dealership with whom I interacted was top notch. More
Recall Airbags for recall removed and installed quickly, cleanly and courteously. Picked up on time. Good service. I would recommend then to my friends. Airbags for recall removed and installed quickly, cleanly and courteously. Picked up on time. Good service. I would recommend then to my friends. Thank you. More
Amazing customer service from the moment I walked in Fernando Gan & Everett were the best to do business with..they were super professional & and made us feel completely at ease when making our purchase. Fernando Gan & Everett were the best to do business with..they were super professional & and made us feel completely at ease when making our purchase. They delivered supreme customer service More
Purchased a new pilot My experience was unusual for me for purchasing a car since most of the negotiation occurred via text. They did allow me to take the car overnight wh My experience was unusual for me for purchasing a car since most of the negotiation occurred via text. They did allow me to take the car overnight which I appreciated but was basically initially shutdown with negotiations and told that they didn't 'haggle.' I was ready to go to another dealership the next day but the car I was interested in was sold while I was in transit to that dealership. I texted the salesman to see if there would be any wiggle room with price and we did end up doing additional negotiation but via text. I decided to return to the dealership to make my decision. Everyone at the dealership was polite. But, I got the feeling that they couldn't understand why I couldn't make a decision and really didn't prefer to deal with me. It was closing time and decided I needed another night to decide. I was hesitant to return to the dealership but went ahead and returned since the trim level of the car was not available elsewhere. My salesman was out sick so Martine ended up delivering the car to me. He was great. He was very helpful despite the fact that he was not going to receive a commission on my sale. Finance manager was very friendly and helpful. Its been several days since my purchase. I have not heard anything back from the original salesman (I would have expected a follow up thank you phone call). I have not heard back from the dealership regarding an accessory that was being ordered so I will follow up on my own. More
Various scenarios-what to do? Wanted professional help explaining the various scenarios I had and offering their expertise. Apparently it worked!! I bought and they sold. Everyo Wanted professional help explaining the various scenarios I had and offering their expertise. Apparently it worked!! I bought and they sold. Everyone very friendly and professional. More
Fast and thurough I took my car in to have a recall part replaced. Everyone was very professional and I was in and out of there in less time than they estimated. I took my car in to have a recall part replaced. Everyone was very professional and I was in and out of there in less time than they estimated. More
Routine maintenance I went in for an oil change and routine maintenance. They did not perform work that didn't need to be done, and made good recommendations of stuff tha I went in for an oil change and routine maintenance. They did not perform work that didn't need to be done, and made good recommendations of stuff that needed to be done. They workedvery quickly, and the waiting area was very nice More