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O'Neill Honda

Overland Park, KS

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726 Reviews

7979 Metcalf Ave

Overland Park, KS

66204

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726 Reviews of O'Neill Honda

June 08, 2019

No windshield washer fluid Went in to have a recall done on my Civic and while it was there I requested that my windshield washer fluid be refilled. I mentioned it a couple of t More

by jenniferhome05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IDK, Randy Francis, Matthew Wert
Jun 10, 2019 -

O'Neill Honda responded

Hi jenniferhome05 I apologize that we did not fill washer fluid. I would need additional information to research the service visit but please swing by and we will top off washer fluid on the service drive. We do appreciate your business Sincerely Randy Francis Service Director O'Neill Honda 913-383-4154

June 07, 2019

waited on promptly I have used them for all service on my car. They have always been dependable.i have been a customer for the last eighteen years, More

by BJMNKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Francis
Jun 10, 2019 -

O'Neill Honda responded

Hello BJMNKC thank you for taking the time and sharing the positive feedback. We do appreciate your business. Sincerely Randy Francis Service Director O'Neill Honda 913-383-4154

June 07, 2019

Great professionalism! I greatly appreciate the professionalism shown by the service adviser, Seth. He was friendly, courteous, responsive to questions and focused on the re More

by FJHERRINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth was my service adviser
June 07, 2019

Best Service & Experience My SalesRep Tom, lent me a loaner car so that he could get my car in first thing next day because I couldn’t get an appt. Service Rep called when He h More

by ONELOVEONEHOPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Martin, Seth M, Matthew Wert
June 07, 2019

The problem was quickly diagnosed and fixed Problem diagnosed and fixed promptly , no aggravation and although an overnight loaner was offered I did not need one , but the offer was professional More

by PSKINOZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
June 07, 2019

I needed a flat tire repair I appreciate the repair done in the service department. My wait was a little long, but I know I didn’t have an appointment, so I didn’t mind. More

by MBSCHWARZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am so sorry I do not remember the technicians name
June 06, 2019

Great work I love coming to Honda. I don’t get sold stuff I don’t need, everything goes exactly as the technicians say and it’s a real step up in quality from my More

by atthewire22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Wert
June 06, 2019

Repair service O'Neill Honda service department has always taken great care of me and my car. They are honest, friendly and don't sell you things you dont need. I pu More

by PEGGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
June 06, 2019

Oil change and standard check The service I received was done quickly and efficiently. The only unnecessary part was the three emails, one text and two phone calls reminding me of More

by TRISHAPITTS705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Wert
Jun 07, 2019 -

O'Neill Honda responded

hello TRISHAPITTS705 thank you for taking the time to share your positive service visit. We do appreciate your business Sincerely Randy Francis Service Director O'Neill Honda 913-383-4154

June 06, 2019

Stellar service Every time I visit O'Neill Honda, I know I will get great service. My most recent visit required some extra steps, which the service consultant, Mike More

by cb7890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Russell
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