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O. C. Welch Ford
Hardeeville, SC
2,519 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,519 Reviews of O. C. Welch Ford
May 26, 2017
Employees make the expeience! Wow! My husband previously purchased two Lincolns from Reggie. We were going to sign the lease on my new Jaguar but decided to test drive a Linco Wow! My husband previously purchased two Lincolns from Reggie. We were going to sign the lease on my new Jaguar but decided to test drive a Lincoln. We saw the New Continental and it was love at first sight! We test drove the beautiful car and the decision was made. Continental was the Car For Me! Reggie and Dave Heins were fantastic! The car was ordered to our specs and the waiting began. Unfortunately the car was delayed but OC Welch dealership made sure we had a Continental loaner to use until our car arrived. Throughout the process Dave was in contact with us on all updates. One Saturday I called for Dave and Chip Welch answered the phone personally. He was pleasant, informed and quick to follow up. From the initial visit to the dealership to delivery day the whole process was a pleasure. The employees made the whole process a Great Experience. My co-workers, knowing my experience, were also impressed. Great Customer Follow-Up! OC Welch is Number One in my book! More
by Jane Hilton Head Island
Employees Worked With
Chip Welch, Dave Heins, Gerald Burke, Larry Morse
May 26, 2017
Service Cindy met me with a smile as soon as I walked in the door - she was pleasant and sweet from minute one. She helped me get set up with getting my 2013 Cindy met me with a smile as soon as I walked in the door - she was pleasant and sweet from minute one. She helped me get set up with getting my 2013 Ford Escape in for some service. She noticed that there was also a recall out on the vehicle that I didn't know about, and she suggested we address that at the same time as well as one of the overall inspections after a certain number of miles. She instantly made me feel at ease, and talked me through anything I didn't understand. She was able to help me work with Mike for a loaner vehicle. Even though they were busy, I felt like I got all of the individual attention I needed to feel like I was among family and that me and my vehicle would be taken care of. I didn't feel like they were trying to bamboozle me with service items my vehicle didn't need - they addressed the problem, did a total inspection of the vehicle, and only suggested I fix what needed attention. I will ALWAYS come to this dealership and request Cindy by name!!! Cindy was SO pleasant and it was an absolute pleasure to work with her!!!! More
by Crystal
Employees Worked With
Cindy Vaigneur, Mike Ramsey
May 26, 2017
Service I have been bringing the Ford, Lincoln and Mercury products that I have purchased from O.C. for service because of the fair prices, and very professio I have been bringing the Ford, Lincoln and Mercury products that I have purchased from O.C. for service because of the fair prices, and very professional, friendly, and knowledgeable staff. I always recommend this dealership to my family and friends. More
by James Woods
Employees Worked With
O. C. Welch III, Rick Zarkowski, Cindy Vaigneur, Mike Ramsey
May 25, 2017
for the people i had a pleaser of buying a 07 from mr b rose he was very helpfull an plesantwill recommend family an friends thanks from the overstreet family i had a pleaser of buying a 07 from mr b rose he was very helpfull an plesantwill recommend family an friends thanks from the overstreet family More
by overstreet
Employees Worked With
Gerald Burke, Brian Rose
May 23, 2017
Worked with Nancy on some Sync issues and she was terrific! Tony initially took my call and was extremely helpful, even though he had only been on the job three days. He was off when I brought my car in and Na Tony initially took my call and was extremely helpful, even though he had only been on the job three days. He was off when I brought my car in and Nancy took it from there. She was personable, knowledgeable and extremely helpful. She kept me well informed as to the progress on the work and her price quotes for the work was spot on. Even got me a free car wash. Terrific customer service throughout my experience. More
by Thomas L Armstrong
Employees Worked With
Tony - new guy., Nancy Andrews
May 22, 2017
Wonderful Experience One of the best experiences I have had purchasing a vehicle. Everyone was very friendly and professional. Could not have asked for a better deal. One of the best experiences I have had purchasing a vehicle. Everyone was very friendly and professional. Could not have asked for a better deal. More
by James S Hackney
Employees Worked With
O. C. Welch III, Chip Welch, Gerald Burke, John Willoughby
May 19, 2017
Great exerience This was one of the most pleasant experiences that we have ever had in purchasing a vehicle. Chip, John and Paul made things smooth and relaxing. I This was one of the most pleasant experiences that we have ever had in purchasing a vehicle. Chip, John and Paul made things smooth and relaxing. I will support this dealership in the future and will recommend them to anyone looking for a vehicle. More
by Kimberly Dixon
Employees Worked With
Chip Welch, Paul Tindall, John Evans
May 16, 2017
Top Notch all around Great internet contact follow up, great salesman Scott, great finance man Gerald! So awesome we bought 2 vehicles in one week! We will be back again Great internet contact follow up, great salesman Scott, great finance man Gerald! So awesome we bought 2 vehicles in one week! We will be back again More
by Smith2006
Employees Worked With
Gerald Burke, Scott Henthorn
May 15, 2017
Quick Lube Oil Change Good service, The website is not in sync with their quick service, I had a reservation and they had no idea. In fact they do not take any appoint Good service, The website is not in sync with their quick service, I had a reservation and they had no idea. In fact they do not take any appointments for quick service. This is a problem you need to get in sync and allow internet generated appointments. Service is about getting things done in a timely fashion,. I have to schedule my time and it is just as important as yours. Disappointed in the pricing of filters, tire balancing and a $800 quote to change plugs and wires is ridicules. It is not my poor design or selection of substandard OEM plugs. I should not have to pay for Fords miscues. I will stick with your service, even pay a little more, but it needs to be priced competitively. More
by 5534
Employees Worked With
Shannan Tanner
May 15, 2017
Purchased a new F-150 for our Business OC was very knowledgeable about the f-150 trucks and their extensive inventory allowed us to pick up the vehicle within 6 hours of our inquiry. The w OC was very knowledgeable about the f-150 trucks and their extensive inventory allowed us to pick up the vehicle within 6 hours of our inquiry. The whole process was efficient, and enjoyable. I highly recommend them to anyone purchasing a new truck More
by Paul McBride
Employees Worked With
O. C. Welch III
