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O. C. Welch Ford
Hardeeville, SC
2,519 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,519 Reviews of O. C. Welch Ford
November 02, 2017
Great Customer Service This dealership is more then pleasant to do business with. They work fast and keep you satisfied with placing you in the best car for you. This dealership is more then pleasant to do business with. They work fast and keep you satisfied with placing you in the best car for you. More
by smorisseau
Employees Worked With
Dennis Johnson, Brian Rose
November 02, 2017
Great Experience Purchased a Certified Pre-owned Lincoln MKC & couldn’t be happier with the experience. Chip Pellerin is a knowledgeable sales person. Chip offered inf Purchased a Certified Pre-owned Lincoln MKC & couldn’t be happier with the experience. Chip Pellerin is a knowledgeable sales person. Chip offered information about the MKC and what the dealership had in stock with no uncomfortable pressure to buy right away. He was quick to answer emails & return calls. I recommend contacting Chip if you’are looking for a new or pre-owned car. Sales manager Kim Wells gave quick fair pricing and Paul Tindall processed my paperwork in about an hour. The transaction was smooth & easy. More
by Karen M. Hair
Employees Worked With
Kim Wells, Paul Tindall, Chip Pellerin
November 02, 2017
It Was a Pleasure Our salesman, John Willoughby, was so wonderful and helpful. We are very pleased with our experience at O.C. Welch and we love our new car. Best car b Our salesman, John Willoughby, was so wonderful and helpful. We are very pleased with our experience at O.C. Welch and we love our new car. Best car buying experience ever!! More
by Nancy
Employees Worked With
John Willoughby
November 02, 2017
Excellent dealership and the sales person top of the line It’s been a pretty good experience To Me at this dealership and I would definitely recommend to anybody who would like to buy a Ford F250 diesel 6 It’s been a pretty good experience To Me at this dealership and I would definitely recommend to anybody who would like to buy a Ford F250 diesel 6.7 L More
by Teddy-Lopez 1905
Employees Worked With
John Willoughby
October 31, 2017
Where service is king The service from OC Welch is top notch! I live on HHI and just moved here 6 months ago. When I called to set up an appointment for service on my Linco The service from OC Welch is top notch! I live on HHI and just moved here 6 months ago. When I called to set up an appointment for service on my Lincoln I was told to sit tight, someone would be at my home in an hour or so to pick up my car! What???? Holy cow, I've moved to car care paradise! Love OC Welch. The the folks on the phone to the folks at my home, this dealership understands great customer care!! More
by Regina
Employees Worked With
Shannan Tanner
October 28, 2017
An exceptional buying experience Chip Pellerin at OC Welch Lincoln was a fine example of professionalism, expertise and patience as I found my beautiful new MKZ. I would recommend th Chip Pellerin at OC Welch Lincoln was a fine example of professionalism, expertise and patience as I found my beautiful new MKZ. I would recommend this beautifully organized dealership to anyone who wants a smooth, no pressure and even fun buying experience! Go see for yourself! More
by Kathy
Employees Worked With
Paul Tindall, Chip Pellerin
October 27, 2017
Canadian traveller in need... I noticed the "engine" light on in my new Escape, and I was on vacation, and I began to worry. What to do? I located the nearest Ford dealership and f I noticed the "engine" light on in my new Escape, and I was on vacation, and I began to worry. What to do? I located the nearest Ford dealership and found O C Welch Ford. Made a call. Expressed my worries and concerns, with having to travel over 1000 miles back home in the next few days. The lady in service...Cindy Vaigneur....went out of her way to fit me in (when the schedule was already full). Steve Cummins (Service Director) introduced himself, listened to my story, and assured me of a prompt response/analysis/fix of the problem. I was in and out in two hours. PHENOMENAL service, care and professionalism!! I could not ask any more of a dealership and its staff. Wish all dealerships could offer the same such service to their customers. I hope that I never have to return, but if I do, I know that my vehicle and my concerns are in the best of hands at O C Welch Ford. THANK YOU!!!!! More
by GeneY
Employees Worked With
Steve Cummins, Cindy Vaigneur
October 26, 2017
Best truck shopping experience EVER! Did my research on line then emailed Dan the list of F150's that I wanted to test drive. When I walked into the dealership at 9am the next day he ha Did my research on line then emailed Dan the list of F150's that I wanted to test drive. When I walked into the dealership at 9am the next day he had the keys in hand and by 11am I had bought a truck. The sale was fast, friendly, and very efficient. I got exactly what I wanted at the price that I was willing to pay, without any pressure or hard sell tactics. More
by TPB
Employees Worked With
Dan Schondra, Gerald Burke
October 26, 2017
Oil Change on the fast lane. Brought my Ford Explorer in for the last complimentary oil change since I purchased the vehicle from you. After approximately 20 minutes, the servic Brought my Ford Explorer in for the last complimentary oil change since I purchased the vehicle from you. After approximately 20 minutes, the service advisor came into the showroom and told me that theserviceadv from my last oil change forgot to punch the card. She informed me that I would have to pay for the oil change. I asked how much , she said $49.95. Little high but I told her to go ahead. When I got home, I compared with the receipt of the last free oil changes and the bill was $39.95. Why the difference in price? Not my fault the last service advisor did not punch the card. I felt that I was treated fairly after I drove from Tybee Island, Georgia for an oil change. More
by rvtybee
Employees Worked With
Shannan Tanner
October 26, 2017
Best Experience I purchased my first new vehicle from Donnie Brown at OC Welch in August. No pressure or hassle. Donnie worked very hard to find exactly what my famil I purchased my first new vehicle from Donnie Brown at OC Welch in August. No pressure or hassle. Donnie worked very hard to find exactly what my family was looking for. When our oldest daughter turned 16, we went back to see Donnie for a car from the used lot and we were not disappointed! Donnie and team at OC Welch were amazing. More
by mariannemainer
Employees Worked With
Donnie Brown
