Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

AVOID SERVICE DEPARTMENT at all costs. The service writer Misty is nice enough but other service writers have a smart mouth, unhelpful and rude. I took my truck in for a scheduled appoin The service writer Misty is nice enough but other service writers have a smart mouth, unhelpful and rude. I took my truck in for a scheduled appointment and it sat in the lot for 5 days before it was even looked at. They supposedly have loaners but they are all "grounded for safety recalls" all 30+ of them! Kind of fishy if you ask me. On top of everything else, they left my vehicle unlocked in a unsecured area. Luckily none of my tools were stolen. These guys do not respect your schedule or property and again are very rude and unapologetic for this. I have tried to contact the service manager to speak about the issues with no return calls for him. I will not be returning to the Maxwell family of dealerships. BE AWARE IF YOU INTEND TO USE THEIR SERVICE DEPARTMENT. More

Derek was a awesome salesperson, I had a great time working with him, he was very friendly, polite and helpful. Answering all my questions, and helping me get everything I wanted with my new car. Every working with him, he was very friendly, polite and helpful. Answering all my questions, and helping me get everything I wanted with my new car. Everyone of the staff that I worked with was very friendly. I look forward to working with them in the future. More

Cory was great. I had a difficult situation and he worked it until it was solved. I had a difficult situation and he worked it until it was solved. More

Everyone quickly and easily answered any questions I had and were very informative about their vehicles and financing. and were very informative about their vehicles and financing. More

Service is always great from check in to completion. The sales floor was also accommodating. Great place, great people. The sales floor was also accommodating. Great place, great people. More

Johnny Vance was extremely professional and helpful. The dealership was clean and everyone was friendly. The dealership was clean and everyone was friendly. More

Very helpful and professional. Got us into the vehicle we wanted and gave us options. Got us into the vehicle we wanted and gave us options. More

Great Experience! Friendly and helpful service. Ryan answered all our questions and explained the differences of each model. Friendly and helpful service. Ryan answered all our questions and explained the differences of each model. More

George the maintenance adviser was very professional. He answer and acted upon all my request. He gave me the peace of mind that I can take my jeep to my next adventure safely. George is top 10. He answer and acted upon all my request. He gave me the peace of mind that I can take my jeep to my next adventure safely. George is top 10. More

My first service on my truck at Nyle Maxwell was great! Very quick in my opinion, no issues. I’ll be back in a few months! Very quick in my opinion, no issues. I’ll be back in a few months! More