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Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
Austin, TX
405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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405 Reviews of Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
November 14, 2023
Negative rating is better suited for Nyle Maxwell 620. To date, 7 month 2 weeks , car in repair waiting on parts due to inefficient supply chain. At this point being told to shut up, sit, wait, and will b To date, 7 month 2 weeks , car in repair waiting on parts due to inefficient supply chain. At this point being told to shut up, sit, wait, and will be called when my vehicle is ready. After 7 months it has become obvious no one in this whole Dodge organization is willing to do decent and proper customer service. Not once has anyone said sorry for the 4,5,6, 7 month inconvenience, let us offer you a loaner or rental, for 2-3 weeks, that’s the best we can do. That would have been of tremendous help. “Escalation” Directors and Managers all speak the same corporate playbook responses. We will definitely reach 8 months, and high probability we will see 9 months. But that means nothing to Nyle Maxwell or Dodge. More
by jeff_diaz606
Employees Worked With
GM, Customer Relation Directors, Customer Care Mangers
September 22, 2023
Everyone I worked with was very professional and courteous. I feel like I got a good value on a a very high quality car. I would have given this dealer a five-star rating, but there were two issues courteous. I feel like I got a good value on a a very high quality car. I would have given this dealer a five-star rating, but there were two issues with the car that surprised me coming from a well-known dealer. One of the tires had a plug in it which is really a temporary fix, And, the center console tray was broken, which is very difficult to replace. More
by Rob H
Employees Worked With
Brandon Williams
September 10, 2023
They will reel you what you want to hear just to sell you a vehicle, and will not represent you of any kind if you are out of town. If you buy from them do it in person so you at lease have the chance to not a vehicle, and will not represent you of any kind if you are out of town. If you buy from them do it in person so you at lease have the chance to not get ripped off. More
by Jason
Employees Worked With
Lane, John, Michael
September 07, 2023
Jerron is an interesting guy. Very personable and intrinsically kind. No fuss, no terrible haggling. Just have all you information in line and it’s about as stress free as buying Very personable and intrinsically kind. No fuss, no terrible haggling. Just have all you information in line and it’s about as stress free as buying a car can be. Dealership is clean and very nice. More
by paperkins
Employees Worked With
Jerron
September 05, 2023
I showed up for an oil change for my 2019 Dodge Challenger 392 T/A and was greated by Kameron he got me taken care of in a professional and timely fashion.I'd recommend anyone coming for service or Challenger 392 T/A and was greated by Kameron he got me taken care of in a professional and timely fashion.I'd recommend anyone coming for service or an oil change to ask for him. More
by ereed0112
Employees Worked With
Kameron
August 29, 2023
They always treat me like I am a special customer. I always leave satisfied. When I get ready to buy a new vehicle I am coming here first! I always leave satisfied. When I get ready to buy a new vehicle I am coming here first! More
by wspoyner
Employees Worked With
Erik Jorgensen, Mike
August 25, 2023
If I could give my purchase 10 stars I'd ask to leave 20. Jesani was the easiest sales person to deal with. Actually the entire staff was amazing as well. No stress at all. I highly recommend Jasani and Nile Jesani was the easiest sales person to deal with. Actually the entire staff was amazing as well. No stress at all. I highly recommend Jasani and Nile maxwell to buy your next vehicle!! More
by robH
Employees Worked With
Jasani
