Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

My 2025 RAM RHO was having transmission issues so I took it in for service.The Service Tech was incredibly dismissive, proceeded to explain to me how a "performance" transmission operates, it was baffling a it in for service.The Service Tech was incredibly dismissive, proceeded to explain to me how a "performance" transmission operates, it was baffling as I immediately realized these folks didn't have a clue and likely didn't actually diagnose my vehicle. After some back and forth they acknowledged that since the RHO wasn't throwing a CEL, they had nothing to go on - plus it's the first RHO at their dealership. They said they could open a STAR (?) case but they would need more time with the vehicle. Again, it's baffling to me that they had possession of my vehicle to diagnose the issue, but were ready to hand the keys back to me instead of just proactively opening a case. More

Had the best experience here! Everyone was attentive, friendly, and welcoming! Smooth process as well as them being informative every step of the way. Drove off in a brand new veh Everyone was attentive, friendly, and welcoming! Smooth process as well as them being informative every step of the way. Drove off in a brand new vehicle and I’m very happy about that! Thank you for everything y'all have done it is much appreciated. More

No pressure dealer that has competitive pricing and still feels like the small town dealer that I have remembered 20 years ago. Just had a PM completed on my 3500 and it went flawless, Jim was a great servic feels like the small town dealer that I have remembered 20 years ago. Just had a PM completed on my 3500 and it went flawless, Jim was a great service advisor! More

I went the dealship on hwy 79 Innocent onouha sold me a red Tacoma Toyota truck,,my son was with me,salesman didn't show us the engine,,, salesman told me to bring it back on Monday so he could have it a w red Tacoma Toyota truck,,my son was with me,salesman didn't show us the engine,,, salesman told me to bring it back on Monday so he could have it a wash,,I did. I got the truck on a sat,,we got it home,my son pop the hood ,we seen what look like possible water damage,,so on Monday when I brought it back,I ask the salesman to pop the hood so I could show him what look like water damage ,,he wasn't willing to pop the hood so I could show him,he wasn't nice about it,when my truck was finish ,,I left very unhappy More

Just a very poorly run dealership. my new truck had missing parts and sales person gas lit me that I wasn't supposed to get them even though the window sticker included it. Salesman ha my new truck had missing parts and sales person gas lit me that I wasn't supposed to get them even though the window sticker included it. Salesman had no knowledge of the vehicle and just tried passing the buck every time I had a issue . FINANCE MADE US WAIT FOR HOURS TO GIVE US THE TRUCK AND HAD NO IDEA OF THE DEAL. More

Working with John to buy my new Jeep Gladiator was quick and easy. Carlos was great in helping me decide which lift, tires, and wheels to get. Great experience! and easy. Carlos was great in helping me decide which lift, tires, and wheels to get. Great experience! More

I had an awesome experience in buying a new car from this dealership. Isaac P from the Sales team was great in helping me with the buying process. He made sure I get best value for my old car that I traded t dealership. Isaac P from the Sales team was great in helping me with the buying process. He made sure I get best value for my old car that I traded to purchase the new one and he was very courteous and respectful throughout the process. I also give credit to Ms. Johnnie Vance from Sales for helping me initiate the process. I thank Mr. Ray Green as well from finance team, he made sure I get a best deal with regards to financing options. I am overall very happy with my purchase experience from this dealership and I highly recommend to anyone who is in the market to purchase a new or old car. Thank you. More

Nathan was extremely helpful about providing me a good purchase experience.He answered all my questions and explained details about my vehicle. I would recommend the Maxwell dealership as a reliable, trus purchase experience.He answered all my questions and explained details about my vehicle. I would recommend the Maxwell dealership as a reliable, trustworthy place to make a vehicle purchase. More

I have yet to purchase a vehicle from this dealership. However, I’ve been servicing two of my Jeeps here at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin. The service department is a highly effecti However, I’ve been servicing two of my Jeeps here at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin. The service department is a highly effective team. They are staffed with a star-studded cast. My service advisor was Jacob Rogers. He is an outstanding person and one of the finest representatives for any dealership that I’ve ever been acquainted with. Great mentions to George and Alicia, who, although not my service advisors, stepped in to help and support whenever they could. They communicate effectively and are responsible, standing behind the brand, products, and work they do. If something is not to your satisfaction, they make things right. As long as I have a Jeep, it will be serviced here at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin. And if I end up without a Jeep, I’ll probably acquire a new one from here as well. More

Great experience all around! Finance portion was awesome too! Very knowledgeable, efficient, and not pushy. Finance portion was awesome too! Very knowledgeable, efficient, and not pushy. More