Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

I recently purchased a vehicle and had the pleasure of working with Marco. he was incredibly helpful made the entire process smooth and stress free. he answered all with patience. thank you Marco, for his working with Marco. he was incredibly helpful made the entire process smooth and stress free. he answered all with patience. thank you Marco, for his professionalism and great customer service! More

**Buyer Beware** Extremely disappointed with my experience at Nyle Maxwell. I found a vehicle listed as new on their website that matched exactly what I was looking for. I even confirmed over the p experience at Nyle Maxwell. I found a vehicle listed as new on their website that matched exactly what I was looking for. I even confirmed over the phone that it was a brand-new, never-owned vehicle and eligible for all the benefits of a new Jeep. However, when I arrived at the dealership to finalize the purchase, I was told — only then — that it was actually a demo unit. Despite my concerns, I was reassured that it still qualified for all new vehicle programs, so I moved forward with the purchase based on that assurance. Fast forward to my first oil change, and I find out the vehicle is not eligible for the complimentary two years of Jeep Wave. When I contacted the dealership, they offered no meaningful solution — just a vague offer of loyalty points if I downloaded their app. The whole experience felt misleading and unprofessional. I would not recommend doing business with any of the Nyle Maxwell dealerships. Trust and transparency matter, and unfortunately, both were lacking here. More

Jim in the service department at the Taylor dealership was very helpful and polite, kept me informed on the progress of the service and warranty/ recall work being done. was very helpful and polite, kept me informed on the progress of the service and warranty/ recall work being done. More

It was not clear to me about the $210 fee. Mindy did not make it clear it would be charged for different items I thought the diagnostic charge was a flat $210 fee. I told her what I wanted don Mindy did not make it clear it would be charged for different items I thought the diagnostic charge was a flat $210 fee. I told her what I wanted done and one thing I wanted was an alignment as I had bought new tires in March 2025. More

Fantastic service, great pricing, and super friendly service. Hands down I'll be a customer for life! Also shout out to Maria in the service department for her kindness and attention to detail. Great se service. Hands down I'll be a customer for life! Also shout out to Maria in the service department for her kindness and attention to detail. Great service advisor! More

They were quick and helpful when it came to getting . my oil change and recall done but I was supposed to get a call back to schedule some other work and have not received a call yet. my oil change and recall done but I was supposed to get a call back to schedule some other work and have not received a call yet. More

Excellent response to my request for a RAM 2500. We made the deal over the phone including price for trade in. They had the vehicle promptly and on my time line. We made the deal over the phone including price for trade in. They had the vehicle promptly and on my time line. More