Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

Did not meet expectations AT ALL Everything was great, until I actually bought my new Grand Cherokee Limited. As I was about to leave, I had to go tell them to fill up the gas tank be Everything was great, until I actually bought my new Grand Cherokee Limited. As I was about to leave, I had to go tell them to fill up the gas tank because I would not make it to home to San Marcos. Once I got home, I realized they failed to install the navigation. It took me many texts to my salesman to receive a response back. As this was happening the car started to say caution engine too hot! This was very surprising considering the car was brand new and I had only had it for two weeks. Again, I contacted the salesman who did not text me back. I finally had to call the dealership asking for Mr. Maxwell, at this time the general manager finally called me back and assisted me, but never sent me the roadside assistance information as he said so. I found out in San Antonio that my car had a spill in the radiator seam after only two weeks. I was without a car for about one week, and I called the general manager various times to get him to call San Antonio to FINALLY install my navigation since the car was already in service... San Antonio dealership had a lot of issues getting payment for the navigation from Nyle Maxwell Dealership. Not once did I receive an apology for failing to install the navigation when I had purchased it. Not once did I receive an apology from my salesman Travis for not communicating or helping me. And not once did I receive an apology for there being a problem with my brand new car only two weeks after full cash purchase. More

Great price! I have been looking for a Dodge Daytona for sometime. When I saw tge price of this vehicle online My first thought was,; it was sold or we only had I have been looking for a Dodge Daytona for sometime. When I saw tge price of this vehicle online My first thought was,; it was sold or we only had one at that price! But when I contacted the dealership it was , yes it is here at that price! I was SOLD! Thank you again More

Best Service My daughter shopped a few places for her first car, but when we shopped Maxwell dealership together, she was so impressed with the sales and finance d My daughter shopped a few places for her first car, but when we shopped Maxwell dealership together, she was so impressed with the sales and finance department. Tony Chico and Francisco were both excellent in every way. They answered all our questions, helped on everything, and were very professional! We will definitely send people to this dealership! More

Jeep Renegade 2017 I recently purchased a brand new Jeep Renegade 2017 from Nyle Maxwell, Austin,Tx. The customer service is really great and made me really comfortable I recently purchased a brand new Jeep Renegade 2017 from Nyle Maxwell, Austin,Tx. The customer service is really great and made me really comfortable in my car buying experience. Ken Jones the product specialist was helping me in choosing my jeep. He was really friendly and professional with a great attitude that was top notch. Ken helped me out tremendously and put me first in my financial situation and budget in buying my first Jeep Renegade. Thank you so much Ken and everyone that helped me out. Your new and future customer, More

Love my Pacifica! After six months of looking and trying to decide between and SUV or the Pacifica, I finally chose the Pacifica! Warren, Travis, and Darren made the pu After six months of looking and trying to decide between and SUV or the Pacifica, I finally chose the Pacifica! Warren, Travis, and Darren made the purchase smooth, fast,and I got a great deal through the Maxwell discounts. I will definitely refer friends and be a repeat customer. Aileen More

Best dealership in austin tx! Nyle Maxwell Dodge is the best dealership in austin tx! There service is second to none. Josh,Jeff, and Alan in service are the very best. Nyle Maxwell Dodge is the best dealership in austin tx! There service is second to none. Josh,Jeff, and Alan in service are the very best. More

We love purchasing our vehicles here! The process of purchasing a vehicle here is not stressful and the staff is courteous and I like that we have had the same sales person for our purchas The process of purchasing a vehicle here is not stressful and the staff is courteous and I like that we have had the same sales person for our purchases. More

Fantastic experience every time I've purchased two vehicles over the past two years from my salesrep Josh. He's always, honest, reliable, friendly and works his butt off for me to e I've purchased two vehicles over the past two years from my salesrep Josh. He's always, honest, reliable, friendly and works his butt off for me to ensure the best experience possible. Everything from price to product is top notch, but it's the people that truly set them apart. Kudos to the great hire, and if Josh is still there I'm sure I'll be back soon! More

Great salesman, lousy finance person Our sales person, JD Depperschmidt, was fantastic and we will definitely call him if we have a future need. The finance person, Francisco, ruined wha Our sales person, JD Depperschmidt, was fantastic and we will definitely call him if we have a future need. The finance person, Francisco, ruined what would have been a great experience by mocking us for declining an extended warrantee. We also had to wait for an hour and a half for finance to deal with us after already signing the deal, so there's room for improvement there. More

They don't care if you have a warranty, they want $$$ I took my 2013 Jeep into Nyle Maxwell because the seat heaters weren't working. I was foolish enough to have purchased the bumper to bumper lifetime I took my 2013 Jeep into Nyle Maxwell because the seat heaters weren't working. I was foolish enough to have purchased the bumper to bumper lifetime warranty. After having it for 3 days they advised me that I would have to pay an additional $120 per hour because I had put an aftermarket radio in the vehicle and they would have to remove it. The radio was installed using a wiring harness and there was absolutely no difference in unplugging the aftermarket from the factory radio but they wouldn't listen. They just wanted the money. I contacted Fiat Chrysler and advised them of this and they were no help whatsoever. I ended up cancelling my lifetime warranty and they didn't even care. I will never purchase another new Fiat Chrysler vehicle again and will definitely steer everyone away from all of Nyle Maxwell's dealerships. More